Agent on STARTEK Customer service
Aug 2020 - Jul 2021 (1 year)
In my position as a customer service agent at Startek, where I handled support for Walmart groceries, I was responsible for managing email communication with clients. This involved responding to customer inquiries, assisting them with placing and tracking orders, resolving any issues they encountered, and ensuring a smooth and satisfactory shopping experience.
In my role as a customer service agent at Startek, supporting Walmart groceries, I not only managed email communication with clients but also took on the responsibility of calendar management. Specifically, I coordinated and managed the schedules for deliveries, ensuring that orders were delivered on time and met customer expectations. This required careful attention to detail and st
