Mindy Diep

Mindy Diep  new_releases

About

Detail

Student
California, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Microsoft
    Program Manager
    Microsoft
    Aug 2022 - Sep 2022 (2 months)
  • U
    Member Experience Student Worker
    USC Credit Union
    Feb 2022 - May 2022 (4 months)

    • Assisted members with transactional needs (cash, checks, money orders, etc…)
    • Ensured assigned cash and monetary instruments are balanced daily
    • Organized and maintained daily logs for monetary items
    • Communicated with members to find solutions for financial needs
    • Identified opportunities to assist members in achieving financial wellness
    • Audited new membership accounts in accordance with USCCU guidelines
    • Audited new student organization accounts and signer updates to ensure accounts are opened/updated in accordance to USCCU and USC guidelines
  • 1
    Project Advisor
    180 Degrees Consulting at USC
    Jan 2022 - May 2022 (5 months)
  • 1
    Engagements Chair
    180 Degrees Consulting at USC
    May 2021 - Dec 2021 (8 months)
  • Microsoft
    Program Manager Intern
    Microsoft
    May 2021 - Aug 2021 (4 months)

    • Developed functional specification clearly and thoroughly describing expected user-facing behavior of a new Azure Portal management experience for integration of Azure Stack HCI hybrid cloud solution and Azure Site Recovery disaster recovery solution to promote visibility and value for existing and prospective HCI customers
    • Collaborated closely with various design and engineering teams and utilized their insights to create high-fidelity UI wireframes of the integration with focus on usability, familiarity, and brand alignment
    • Outlined the feature requirements and their priorities, identified the success metrics, and designed an adoption funnel to score the impact of the new integration
    • Conducted user research
  • U
    Student Worker
    USC Dornsife College of Letters, Arts and Sciences
    Sep 2020 - May 2022 (1 year 9 months)
    Created direct English translations of transcriptions of interviews conducted in Vietnamese with Vietnamese community members in Europe for USC Dornsife's Department of Anthropology.
  • 1
    Project Manager
    180 Degrees Consulting at USC
    Jun 2020 - Aug 2020 (3 months)
  • Microsoft
    Explore Intern
    Microsoft
    May 2020 - Aug 2020 (4 months)

    • Performed consecutively as program manager and software developer on High Availability & Storage team
    • Conducted weekly meetings with various stakeholders and core engineering team to identify existing pain points
    • Redesigned current Azure Stack HCI catalog web application's front-end experience using Fluent UI and React framework to represent best-in-class solutions and hardware for customers
    • Developed robust back-end schema to represent data entries of over 300 hardware solutions and be accessible for future applications using Azure SQL Server and Entity Core Framework
    • Created REST APIs and implemented functionality using C# within
  • JPMorgan Chase & Co.
    Software Engineering Virtual Experience
    JPMorgan Chase & Co.
    Jan 2020

    • Interfaced with a stock price data feed and set up system for analysis of the data using Python and Git
    • Implemented the JPMorgan Chase Perspective framework open source code in preparation for data visualization using React
    • Utilized JPMorgan Chase Perspective for creation of example data line charts for trader dashboards
  • B
    Director of Digital Strategy
    Business & Technology Group
    Dec 2019 - May 2021 (1 year 6 months)

    • Maintained the Business Tech Group website and update information every semester as needed
    • Redesigned the layout and design interface to be more user-friendly and aesthetically compatible with the organization's current branding
    • Assisted the Marketing Department with creative assets for recruitment, fundraisers, events
    • Administered archive of photographs and videos
    • Attended weekly executive board meetings, bi-weekly general meetings, and recruitment efforts at the beginning of each semester
    • Mentored various teams of 4 students in semester-long project using the design thinking process to develop a technology solution that will help an industry or a group that has been affected by the COVID-19
  • CDW
    Campus Intern
    CDW
    Oct 2019 - May 2020 (8 months)

    • Served as a liaison between CDW Sales team, USC, and Fortune 500 technology partners to speed up previously lacking communication channels
    • Maintained working relationships with 30 existing customers across 10 campus departments via weekly meetings
    • Researched current IT trends and identified opportunities for how CDW can be more strategic on USC campus
  • B
    Team Lead
    Business & Technology Group
    Aug 2019 - Dec 2019 (5 months)

    • Led team of 4 peers to develop networking and informational events connecting professionals from technology companies with USC students to bridge the accessibility gap between students and the world of tech
    • Assisted in integrating new members into the organization's existing community and providing insight into the policies and workflows
    • Hosted weekly meetings with team to generate ideas about potential speaker event about "smart" technology and IoT
    • Communicated and networked with technology and business professionals working in the space of "smart" products via role as the team's Digital Strategy Associate
  • City of San José
    Information Technology Intern
    City of San José
    May 2019 - Jul 2019 (3 months)

    • Designed 50+ visual diagrams of system workflows pertaining to critical IT processes through Microsoft Visio to improve department's business continuity and disaster recovery strategy
    • Conducted research into tools, applications, and software that aligned with departmental projects and goals
    • Created SharePoint lists to gather information from 100+ city staff for systems applications documentation
  • c
    Intern
    codeHER
    May 2019 - Jul 2019 (3 months)

    • Created surveys and classroom materials for STEM education program for ~30 young girls in Barmij Laha, Morocco
    • Participated in monthly meetings in order to generate new ideas and strategies to attain best student retention of computer science (Python) and entrepreneurial concepts
  • 1
    Training Chair
    180 Degrees Consulting at USC
    Apr 2019 - May 2019 (2 months)

    • Revised semester-long curriculum for the on-boarding of 10 new members to the organization
    • Created and updated slide decks regarding impactful soft skills (i.e. resume review, social impact, consulting strategies) and technical skills (i.e. Microsoft Excel proficiency, Microsoft PowerPoint tools, primary/secondary research)
    • Assisted in leading weekly hour-long training sessions covering specific material necessary to succeed as a student consultant
  • B
    Member
    Business & Technology Group
    Jan 2019 - Aug 2019 (8 months)

    • Collaborated closely within team alongside 3 peers to supplement Business Tech Group's fundraising efforts
    • Ideated events on- and off-campus and hosted a boba fundraiser to generate sufficient funding for events hosted by the organization for USC students
    • Participated in weekly meetings with industry speakers and member-led technical/professional workshops
  • 1
    Consultant
    180 Degrees Consulting at USC
    Jan 2019 - Jan 2022 (3 years 1 month)

    • Developed transformative strategies to maximize small tech startup's entry into the nonprofit field alongside team of 4 fellow peers
    • Performed demographic-market research through planning and execution of 4 specialized focus groups of 6 participants
    • Participate in weekly organizational trainings and tri-weekly meetings with organizations' leaders in order to brainstorm the next action steps and assess progress
    • Deliver professional mid-semester and final presentations summarizing conclusions and data to organizations' founders and executives
    • Provide legal and business suggestions for local small business via USC sponsored Bridges to Business program
  • U
    Intern
    USC APASA
    Sep 2018 - May 2019 (9 months)

    • Collaborated with APASA Executive Board and fellow intern class to cultivate the celebration of Asian Pacific American heritage and culture
    • Organized and completed tasks for annual events boasting hundreds of attendees such as APASA Night Market, Holiday Banquet, and APAHF (Asian Pacific American Heritage Festival)
    • Communicated and discussed funding and administrative decisions for 27 member organizations on USC campus
  • Chipotle Mexican Grill
    Crew Member
    Chipotle Mexican Grill
    Jan 2018 - Jun 2018 (6 months)

    • Served meals to patrons using quality food and portion control
    • Maintained cleanliness of restaurant and line through periodic sweeps and nightly closings
    • Provided friendly customer service by receiving orders and maintaining a positive attitude
  • S
    Maker[Space]Ship Intern
    San Jose Public Library
    Sep 2017 - May 2018 (9 months)

    • Developed computer science community outreach program to help families visualize the concepts of functions and loops through interactive bead craft
    • Demonstrated 3D printers, laser cutting machines, vinyl cutting machines, and CNC milling machines to 30 workshop participants every hour
    • Represented library branch at monthly all-librarian meetings and recorded key system-wide updates
  • County of Santa Clara
    Girls Advisory Team Member
    County of Santa Clara
    Aug 2017 - Apr 2018 (9 months)

    • Learned how to apply a gender lens to local policy and programs via monthly meetings at County of Santa Clara's Office of Women's Policy
    • Networked with elected officials and leaders from various county departments, including the Division of Equity and Social Justice, and professionals in various fields of interest
    • Planned and implement the 6th annual county-wide Strong Girls, Strong Women Conference for over 500 young girls and women
    • Led a screen-printing workshop for over 100 attendees in regards to the political history of screen-printing as a tool for social change
  • S
    Intern
    Startup Wonder
    Jun 2017 - Jul 2017 (2 months)

    • Trained in camp management and customer service through online modules and everyday interaction with staff, supervisors, and parents/guardians
    • Instructed classroom of 30 students (ages 7-15) in introductory Python, Scratch, and MIT App Inventor
    • Managed organization's Facebook page with daily posts consisting of photos and videos of campers' projects
  • Kumon North America, Inc.
    Tutor
    Kumon North America, Inc.
    Aug 2016 - Aug 2017 (1 year 1 month)

    • Provided instruction in math and reading to four K-12 students every 30 minutes
    • Innovated new methods for explaining foundational English and Math concepts during monthly staff meetings
    • Graded homework and classwork assignments and developed daily lesson plans
    • Communicated feedback of students' progress to supervisor and students' parents/guardians after every session
Education verified_user 0% verified
  • University of Southern California
    Bachelor of Science
    University of Southern California
    Aug 2018 - May 2022 (3 years 10 months)
  • S
    High School Diploma
    Summit Rainier Public School
    Aug 2015 - Jun 2018 (2 years 11 months)