Isaias Hadwin Zaragoza Otema Lead Scrum Master

Profesor de Catedra

Tecnologico de Monterrey

Feb 2022 - Jan 2023 (1 year)

Lead Scrum Master - Sr. Business Analyst

Inflection Point Systems

Sep 2020 - Jan 2023 (2 years 5 months)

●Planned and monitored appropriate project management standards for development and release applications for Financial institutions performing Agile methodology with Scrum framework. ●Gathered business requirements and documented these to functional and technical requests using Microsoft Office suite, Jira and Confluence. Learned financial concepts and internal applications to be able to make a better analysis and deliver accurate specification documents. ●Reported and analyzed data for internal and external (customers, banking institutions) users within the client. Generated data samples (using SQL queries using Toad tool) when necessary to provide the business a mockup of the report requests. ●Coordinated UAT with stakeholders from in

Data Operations Manager

MSIGHTS

Sep 2019 - Sep 2020 (1 year 1 month)

Effectively managed and provided direction to key shrink technology innovations resulting in our platforms. Lead project manager in product development, testing and validation, risk assessment, and optimize production efficiency of multiple product lines.. Worked with cross-functional teams on Product Development from planning, requirement gathering, development, testing, deployment, and performance measurement in Jira application Managed all aspects of the project from business analysis to plan management, stakeholder engagement and risk management using Scrum methodology and Jira application. Coordinate with managers to ensure appropriate integration of functions to meet goals; define necessary system enhancements to deploy new products a

IT Project Manager / Business Analyst Sr

Inflection Point Systems

Jan 2017 - Sep 2019 (2 years 9 months)

● Project Manager and Team Leader for Internal Projects (Applications Development) ● Responsible for all aspects of the project from business analysis to plan management, stakeholder engagement and risk management ● Ability to create visual models, such as work-flow diagrams and wireframe prototypes ● Responsible for analyzing the needs of the business and its customers and coming up with solutions to business problems through "use cases", business process models and decision models. ● Analysis & design for a web-based adaptable workflow system for use across the business to streamline endorsement procedure for HR processes ● Understanding service objectives and capturing business requirements through active listening & questioning te

Business Analyst

Inflection Point Systems

Oct 2015 - Dec 2016 (1 year 3 months)

Support day-to-day activities, small software changes and large projects addressing the business needs of a Financial Institution. To identify system and workflow requirements, create software specifications from a business perspective, and manage the deliverables across the software development life cycle.

MCAD & ECAD Direct Support Engineer

Schneider Electric

Feb 2012 - Oct 2015 (3 years 9 months)

As Direct Support, be available to the users via phone, email and portal to support the Engineering Information System offer (tools and methods). Resolves or drives resolution to all Engineering Information System issues, directly or via the escalation process. Proposes and Authors FAQ's and Best Practices to the Engineering Information System team. Builds knowledge around the offer - tools and methods as well as their applications. May perform new version testing and roles on projects. Coaching and Training: May facilitate local coaching sessions with groups of users. Application Availability: Restart key processes when required to insure 24H application availability. Applications knowledge: ProE, Cadence, Windchill

Telecommunications Intern

Multimedios Television

Jun 2011 - Dec 2011 (7 months)

Isaias Hadwin Zaragoza Otema

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