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Mbuyane Chamain

About

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Johannesburg, Gauteng, South Africa
Contact Mbuyane regarding: 
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Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Webafrica
    Outbound Sales Agent
    Webafrica
    May 2025 - Current (1 year 6 months)
    • Make outbound calls to prospective customers to promote and sell products or services.
    • Identify customer needs and provide appropriate product recommendations.
    • Follow up on leads generated through marketing campaigns and other sources.
    • Maintain a high level of product knowledge to confidently address customer questions and objections.
    • Meet and exceed daily, weekly and monthly sales targets.
    • Build strong relationships with clients to encourage repeat business and referrals.
    • Provide feedback on customer trends and competitor activities.
    • Update Customer information accurately in the CRM system.
  • B
    Marketing Officer
    Borwa Financial Services
    Jul 2021 - May 2022 (11 months)
    • Onboarded new customers efficiently by developing a database, listing uploading information, and defining related lists.
    • Planned, organized and executed events to enhance lead quality.
    • Researched industry and marketplace trends to develop insights on brand consistency in our communications.
    • Completed and submitted monthly and yearly reports to support executive decision-making.
    • Enhanced customer loyalty programmes, creating targeted offers to increase retention and lifetime value.
  • C
    Retention Consultant
    Constellation Financial Services
    Feb 2017 - Jun 2021 (4 years 5 months)
    • Determined premium adjustments for policies and processed customer refunds.
    • Addressed client queries and resolved complaints effectively.
    • Negotiated terms with clients to secure policy renewals.
    • Provided support for generating quotations and processing cancellations.
    • Fostered strong rapport with customers.
    • Resolved customer inquiries over telephone efficiently to minimize wait times.
    • Handled customer inquiries regarding products, services, and company information.
    • Applied forward-thinking strategies to address and fulfil customer requirements.
    • Undertakes enquiry and counter duties to resolve customer queries and to ensure that the services provided are in accordance with policies and
Education verified_user 0% verified
  • Milpark Education
    Class of Business short-term insurance personal lines
    Milpark Education
    Dec 2019
  • M
    RE5 Regulatory Examination
    Moonstone
    Apr 2019
  • T
    Matric (Grade 12)
    Twin High School
    Jan 2012 - Dec 2012 (1 year)
    Stream: Commerce
    Subjects Passed: SiSwati Home Language, English First Additional Language, Mathematical Literacy, Life Orientation, Business Studies, Tourism