Experienced professional with over 15 years in customer service, account management, business closing, and client retention. Bilingual in English and Spanish, with a background in Social Communication. Recognized for proactive problem-solving, strong communication skills, and a deep commitment to customer satisfaction. Proven success in closing business deals, enhancing the client experience, and supporting cross-functional teams. Seeking new opportunities as a Virtual Assistant or Business Closer to bring value through organization, efficiency, and goal-oriented service.