Mayori Belen Vilcatoma Castro

Hi there! I’m a bilingual (and future polyglot) professional passionate about helping businesses create seamless customer experiences and stay organized behind the scenes. With a background in customer service, admin support, and translation (EN<>ES), I specialize in building warm connections with clients while keeping operations flowing smoothly.     • Delivered bilingual customer support for e-commerce brands and short-term rental booking platforms, handling inquiries via email, phone, and chat. • Translated administrative and financial documents with high accuracy and consistency. • Supported live broadcasts and social commerce operations, helping drive engagement and sales. EXPERTISE: client communication, CRM, workflow optimization, administrative support, file management, translation en<>es (business, admin, finance), Google Workspace, email management, bilingual customer support, time management, problem solving. Do we share the same interests? Or are you looking for a customer-focused administrative assistant? Let's connect and chat!