maya kumala dewi

maya kumala dewi

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Cloud Architect
Indonesia
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Résumé

Jobs verified_user 0% verified
  • SINAPTIC Cybersecurity and Networks
    AIM Artificial Intelligence Management
    A
    Cloud Architect, SRE, System Admin (OCI | ITIL v3,v4
    SINAPTIC Cybersecurity and Networks, AIM Artificial Intelligence Management, AIM (Artificial Intelligence Management), Trusted Homecare se, Senior Technical Support Engineer (Enterprise Cloud), Senior Technical Cloud Specialist (Monitoring)
    May 2018 - Oct 2024 (6 years 6 months)
    As a Senior Technical Support Engineer, I bring over a decade of experience in supporting and optimizing enterprise cloud solutions. My expertise spans artificial intelligence (AI), and Azure AI Foundry, all of which I leverage to ensure seamless deployment and efficient system operations.

    With a career rooted in technical support, system administration, and cloud engineering, I focus on enabling scalable and resilient IT infrastructures. Certified in ITIL and possessing strong technical acumen, my mission is to empower organizations with innovative solutions that drive operational excellence and business success.
  • H
    Lead Cloud Engineer(Payment & Automation) public Remote experience
    Heritage Bank Plc · Permanent
    Feb 2017 - Aug 2020 (3 years 7 months)
    • Led application support operations supporting critical banking systems and daily employee functions at Heritage Bank Plc.
    • Managed Active Directory accounts and endpoint provisioning for timely employee access to systems.
    • Reduced recurring technical issues by 30–35% through structured problem management initiatives.
    • Improved IT asset lifecycle management, minimizing device replacement delays and enhancing overall efficiency.
    • Developed a solid working knowledge of mortgage fundamentals, terminology, and processes to support financial system operations.
  • I
    Store Manager
    Indomaret
    Jan 2017 - Jan 2022 (5 years 1 month)
    • Directed full daily store operations, leading and scheduling a team of 8–12 staff members
    • Managed end-to-end store accounting: daily sales reconciliation, cash audits, expense tracking, and monthly financial reporting to headquarters — applying data consistency and pattern analysis to flag variances promptly
    • Oversaw inventory procurement, stock rotation, and supply control; analyzed sales trends to reduce overstock and product waste while maintaining optimal availability
    • Enforced company policies, service standards, and safety regulations consistently
    • Trained and mentored staff in customer service, operations, and sales techniques, improving overall team performance
    • Analyzed sales trends and executed pro
Education verified_user 0% verified
  • A
    AI Fundamentals for Business Applications
    Jan 2025
  • M
    Data Literacy Essentials
    Microsoft Learn
    Jan 2025
  • Microsoft Power BI
    Web Applications public Remote experience
    Microsoft Power BI
    Dec 2024 - Nov 2025 (1 year)
  • N
    NIIT
    NIIT Certified Enterprise Applications Developer & Solutions Architect for Sun Java, Java Programming
    Feb 2021 - Aug 2023 (2 years 7 months)
  • P
    Basic Accounting & Financial Reporting Workshop
    Professional Development program
    Jan 2019
  • S
    Occupational Health and Safety (K3) Certification
    Standard Retail Safety Compliance
    Jan 2017
  • U
    Bachelor of Management
    Universitas Brawijaya, Indonesia
    Jan 2013 - Jan 2016 (3 years 1 month)
    • Focus: Business Management & Financial Administration
    • Built strong foundation in accounting principles, business administration, organizational leadership, and quantitative methods
Projects (professional or personal) verified_user 0% verified
  • P
    Personal Travel Planning
    Jan 2017 - Current (9 years 10 months)
    Experienced in arranging travel plans for myself and family — organizing schedules, transportation, accommodation, and travel budgets
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