Maxwell Dugan, MBA Mulri-Cite Hospital Director

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Hospital Manager

VCA Animal Hospitals

Nov 2023 - Current (2 years 8 months)
Multi-Cite Hospital Director

Thrive Pet Healthcare

Oct 2023 - Jan 2024 (4 months)

Orchestrated seamless operations and led a dynamic team for two general practices, demonstrating efective management and leadership skills.Maintained labor revenue at an optimal percentage, showcasing financial acumen and a commitment to fiscal responsibility. Supported a team of 29 staf members by overseeing operations related to PTO, Payroll, and scheduling, contributing to a streamlined and eficient workflow. Managed the procurement of medical supplies, ensuring a well-equipped and functional work environment while maintaining cost-efectiveness.
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Line cook

American Roadside Burgers

Jan 2014 - Jan 2016 (2 years 1 month)
Patient Services Coordinator III

Novant Health

Served as a primary point of contact for patients, providing exceptional customer service and addressing inquiries and concerns promptly and professionally. Coordinated patient appointments, ensuring accurate scheduling and eficient utilization of medical resources. Facilitated insurance verification and authorization procedures, collaborating with insurance providers to ensure coverage and minimize patient financial burden. Assisted in the coordination of patient referrals to specialists, liaising between healthcare providers and patients to streamline the referral process. Collaborated with healthcare professionals to obtain and organize patient medical records, ensuring completeness and accuracy

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Maxwell Dugan, MBA

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