Consultant & PM, Software Implementation Services
Epic
May 2019 - Nov 2019 (7 months)
• Managed from end to end the implementation of Health Information Management software and integration (EDI and interfaces) with other software (e.g. Onbase, 3M, Billing/Rev Cycle, etc.)
• Partnered with senior leadership to align implementations with overall strategic goals
• Advised clients on process and workflow improvements to increase efficiency and revenue
• Gathered requirements, mapped processes, made UI/UX and configuration changes, created test scripts, and conducted functional/iterative testing
• Created training documents and e-learnings, performed in-person/at-the-elbow training, provided go-live support, and provided post go-live and optimization support
• Served as a mentor to junior client staff, analysts, and project