Ma. Victoria Sibucao

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NICU Head Nurse

SOUTH CITY HOSPITAL AND MEDICAL CENTER

Apr 2019 - Jul 2024 (5 years 4 months)

• Contributes to the achievement of cost efficiency savings on unit in terms of human and capital resources. • Manages inventory of solutions, supplies, medicines, narcotics, and equipment according to hospital policies, procedures, and regulations. Additionally, as a Team Leader, I leverage skills in ADP, Rippling HCM, and Payroll to effectively allocate resources and manage personnel, ensuring optimal operational efficiency. My understanding of business aspects, including accounts payable and the use of tools like Microsoft Excel and Google Sheets, further supports the unit's growth and sustainability by streamlining processes and enhancing communication within the team.

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Staff WARD Nurse

LAS PINAS CITY MEDICAL CENTER

Sep 2018 - Mar 2019 (7 months)

• Plan the effective medical treatment program for the patient and assisted in performing daily routine activities • Made effective use of the medical equipment for helping the patient • Monitor the health of the patient and kept the track of the medicines to be given to the patient • Monitor the health of the patients and provided medical help after the surgeries • Check the blood pressure, blood sugar level, etc. and ensured to maintain the health of the patient • providing pre- and post-operation care • monitoring and administering medication and intravenous infusions • taking patient samples, pulses, temperatures and blood pressures • organizing workloads • providing emotional support to patients and relatives

Senior Process Associate

Cognizant Technology Solutions

Apr 2014 - Mar 2018 (4 years)

As a Senior Process Associate, I provided exceptional support to customers by addressing their inquiries and resolving issues promptly. I oversaw the day-to-day operations of the service desk to ensure smooth functioning and high-quality service delivery. Collaborating with team members, I identified and implemented process improvements that enhanced the customer experience. I monitored and analyzed customer feedback to identify trends and areas for improvement, while also assisting in the development and maintenance of knowledge base articles and documentation for the service desk. Ensuring compliance with company policies and procedures was paramount as I handled customer interactions. I utilized my technical skills to troubleshoot and re

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Nurse Trainee

NATIONAL KIDNEY AND TRANSPLANT INSTITUTE

Feb 2011 - Feb 2012 (1 year 1 month)

• Promote and facilitate advancement of core values through customer service standards • Ensure educational needs of the patients and families are met regarding ESRD • Provide ongoing education to patients regarding their renal disease, vascular access, and dialysis therapy • Ensure transplant awareness, modality awareness and drive catheter reduction • Educate patients regarding laboratory values and the relationship regarding adequate dialysis therapy, compliance with treatment schedule, medications and fluids • Provide safe and effective delivery of care to ESRD patients • Responsible for accurate implementation of treatment prescription to ensure stable treatment therapy as indicated • Assess patient's response to dialysis makin

Nurse Trainee

FRESENIUS MEDICAL CARE

Aug 2007 - Dec 2007 (5 months)

• Promote and facilitate advancement of core values through customer service standards • Participate in staff training and orientation of new staff as assigned • Ensure educational needs of the patients and families are met regarding ESRD • Provide ongoing education to patients regarding their renal disease, vascular access, and dialysis therapy • Ensure transplant awareness, modality awareness and drive catheter reduction • Educate patients regarding laboratory values and the relationship regarding adequate dialysis therapy, compliance with treatment schedule, medications and fluids • Participate in pre-evaluation, initiation, monitoring, termination, access homeostasis and post evaluation of patients receiving hemodialysis • Respo

Accounting Staff

United Parcel Service

Jul 1998 - Jun 2002 (4 years)

• Data Entry: Entering financial transactions (invoices, receipts, payments) into accounting software. This includes verifying data accuracy and ensuring completeness. • Reconciliation: Reconciling bank statements, credit card statements, and other financial accounts to identify and resolve discrepancies. • Payroll Support: Assisting with payroll processing, including data entry Accounts Payable/Receivable: Processing accounts payable and receivable transactions. This includes verifying invoices, creating payment records, and managing customer invoices and payments. • Journal Entries: Preparing and posting journal entries for various transactions. • Account Maintenance: Maintaining and updating general ledger accounts. Reporting: Prepa

Ma. Victoria Sibucao

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