Ma Valerie Joy Mula

Experienced professional with a strong background in customer success, client relationship management, and sales operations. Proven ability to build and maintain strong client relationships, support internal departments, and lead teams across multiple industries including tech and education. Demonstrates excellent communication, coordination, and leadership skills gained from working with multinational corporations and startups. Skilled at using CRM platforms, driving performance through KPI metrics, and handling client escalations with professionalism. Adaptable, resourceful, and committed to achieving service excellence in every role.