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Mauricio Callejas Bernal

About

Detail

Business Administrator
Antioquia, Colombia
Contact Mauricio regarding: 
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Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • I
    Customer Service Representative
    Igor (BPO)
    Nov 2024 - Apr 2025 (6 months)
    • Assisted customers with billing, service inquiries, and account management.
    • Resolved issues efficiently while maintaining a positive customer experience.
    • Handled high call volumes and followed company protocols for energy services.
  • JK Moving Services
    Delivery and moving specialist
    JK Moving Services
    May 2024 - Sep 2024 (5 months)
    • (H2B Visa Program in Sterling, VA. USA) Helped with packing, loading, and
    unloading during residential and commercial moves.
    • Drove moving trucks and ensured safe transport of items.
    • Provided reliable, efficient, and customer-focused service.
  • A
    Intake Specialist
    Alonso & Alonso Attorneys at Law.
    Feb 2024 - May 2024 (4 months)
    • Strong communication skills for effective client and internal team interaction
    • Proficiency in multitasking, assessing client needs to appropriate solutions.
    • Experience in customer service principles and practices.
    • Adaptability to different client personalities, situations, and organizational needs.
    • Familiarity with basic computer applications and software for documentation
    and communication.
  • M
    Intake Specialist
    Max Connecta (Outsourcing)
    May 2023 - Jan 2024 (9 months)
    • Screen potential clients to assess their needs and suitability for the service
    • Input client data accurately into the organization's database for record system
    • Provide essential information to clients about the services and procedures
    • Follow up with clients to ensure the appropriate care and benefits
    • Document all client interactions, assessments, and referrals for future reference
    • Participate in ongoing training to stay abreast of changes in the field
  • S
    PAYROLL TAX SPECIALIST
    Solvo Global (Outsourcing)
    Jul 2021 - Dec 2023 (2 years 6 months)
    • Calculating tax deductions for payroll runs
    • Filing tax returns according to legislative timelines and stipulations
    • Reconciling tax payments internally
    • Monitoring relevant tax legislation
    • Helping employees on all tax or payroll matters
Education verified_user 0% verified
  • C
    Al tools Mastery
    Coursiv
    Jan 2024
  • University of Cundinamarca
    Business administration
    University of Cundinamarca
    Jan 2006 - Jan 2011 (5 years 1 month)
  • University of Cundinamarca
    Proyect Managment
    University of Cundinamarca
    Jan 2006 - Jan 2011 (5 years 1 month)
    120 hours
  • S
    Customer Service Specialist
    S.E.N.A
    Jan 2006 - Jan 2011 (5 years 1 month)
    120 hours