Mauricio Arroyo

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Customer Success Manager.

TRIVR EATS.

Jan 2023 - Current (3 years 6 months)

⤞ Launched successful virtual brand launches, optimizing sales performance through data-driven analysis. ⤞ Developed and implemented data-informed, personalized marketing plans to drive client growth. ⤞ Delivered comprehensive market intelligence (sales and operations) to partners, empowering strategic decision-making.

A

Sales Manager.

AVENTUREZA.

Jan 2021 - Jan 2023 (2 years 1 month)

⤞ Drove a 15% increase in average sales performance by implementing a KPI monitoring system. ⤞ Developed sales methodologies and strategic analysis to achieve exponential growth. ⤞ Created dashboards to identify and recognize top performers.

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Commercial Manager.

GRUPO HAI.

Jan 2018 - Jan 2020 (2 years 1 month)

⤞ Successfully sold 60% of a pre-sale project within five weeks through developing business models and commercial strategies. ⤞ Utilized data analysis to create dashboards, supporting strategic decision-making. ⤞ Employed PMI and Scrum methodologies for efficient project management.

G

Key Account Manager.

GRUPO NUTEC.

Jan 2016 - Jan 2018 (2 years 1 month)

⤞ Optimized the supply chain using data analysis, resulting in a 10% decrease in shipping costs.. ⤞ Negotiated agreements worth €1 million in the Caribbean market. ⤞ Decreased overdue portfolio by 12% and improved customer satisfaction..

C

Operations Manager.

CEA.

Jan 2012 - Jan 2015 (3 years 1 month)

⤞ Increased revenue by MXP $200,000,000 and added 18,000 users through strategic planning and project management. ⤞ Managed a team of 450 employees and administered budgets of MXP $400,000,000. ⤞ Led the successful planning, execution, and closure of 14 projects..

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