Matt Johnson

Matt Johnson

About

Detail

Client Engagement Manager II
Kentucky, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Flexport
    Client Engagement Manager
    Flexport
    Jul 2023 - Current (3 years 4 months)
  • Shopify
    Enterprise Support Coodrinator
    Shopify
    Mar 2023 - Jul 2023 (5 months)
  • Shopify
    Seller Support Coordinator
    Shopify
    Jul 2022 - Mar 2023 (9 months)
  • Deliverr Inc
    Customer Service and Support Lead
    Deliverr Inc
    Mar 2021 - Jul 2022 (1 year 5 months)
  • Jet
    Merchandising Operations and Analytics Manager
    Jet
    Nov 2018 - Jul 2020 (1 year 9 months)
  • Premium Retail Services
    Regional Manager
    Premium Retail Services
    Jan 2018 - Nov 2018 (11 months)
    Lead a team of field representatives, completing service orders in KY, OH, IN, and TN Responsible for recruiting talent across 15 territories, ranging from 200-250 stores. Worked with top store management to implement manufacturer guidelines and expectations at the store level. Consistently maintained full territories by building a pipeline of talent through constant networking and referrals. Assessed talent by thorough interview process and hired the most qualified candidates based on experience, personality, and sales ability. Reviewed daily and weekly reports to ensure peak performance. Coordinated with and report to upper management daily to improve the hiring process and in-store responsibilities and created new positions by analyzing
  • P
    Regional Manager
    Premier Concepts LLC purchased py Premium Retail Services
    Nov 2010 - Jan 2018 (7 years 3 months)
    Lead a team of field representatives, completing service orders in KY, OH, IN, and TN Responsible for recruiting talent across 15 territories, ranging from 200-250 stores. Worked with top store management to implement manufacturer guidelines and expectations at the store level. Consistently maintained full territories by building a pipeline of talent through constant networking and referrals. Assessed talent by thorough interview process and hired the most qualified candidates based on experience, personality, and sales ability. Reviewed daily and weekly reports to ensure peak performance. Coordinated with and report to upper management daily to improve the hiring process and in-store responsibilities and created new positions by analyzing
Education verified_user 0% verified
  • University of Louisville
    COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
    University of Louisville
    Aug 2008 - May 2012 (3 years 10 months)