Matthew Zillhardt Product Designer | UX for AI & LLM Interfaces |

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Project Ana, a genAI platform

Jun 2025 - Apr 2026 (11 months)

• End-to-End UX Leadership: Developed UX strategy and architecture for medical analytics AI platform used by business analysts, data scientists, and medical professionals built in React using Figma. • Identified core areas of the GenAI platform for redesign utilizing HCI and design heuristics, cutting task completion times with a more intuitive user interface and navigation system. • Designed platform with an emphasis on AI safety and ethics, implementing guardrails and a curated experience to reduce AI hallucinations and errors. • Ensured Section 508 Compliance on federal projects. • Cross-Functional Collaboration: Spearheaded design workshops and presentations in Figma/Figjam, aligning engineers, PMs, and stakeholders on user-centric solu

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Imagen

Feb 2023 - Dec 2024 (1 year 11 months)

Technician research tool for the Social Security Administration for benefits claims analysis. Designed AI-powered components to empower analysts, resulting in faster, more accurate benefits decisions and minimizing costly appeals.

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Enterprise Scheduling System

Feb 2023 - Dec 2024 (1 year 11 months)

Scheduling system for the Social Security Administration to be used within all their field offices affecting 40m+ users. Designed wireframes and prototypes, translating complex requirements gathered from business analysts and UX research in agile environments into actionable design solutions.

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Subaru of America Warranty Claims Application

Dec 2022 - Mar 2023 (4 months)

Retailed application for processing warranty claims and tracking work done. Designed wireframes and prototypes for new application simplifying complex systems and enhancing usability. The revamped prototype, unveiled at an industry trade show, garnered widespread acclaim for its intuitive features, including streamlined work order and pre-authorization management.

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Nutrisystem Responsive Project

May 2016 - Jul 2016 (3 months)

I developed numerous pages and modules to adapt the existing NutriSystem website into a modern, responsive design framework. I made numerous UX recommendations to elements that did not fully take user needs into account while we were going through the interative design and development process. * HTML, CSS, Javascript, Photoshop, Git, Bootstrap

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Citigroup API portal

Aug 2015 - Dec 2015 (5 months)

I developed the UX full stack for a new internal product for their API Developers. This was a dashboard system that would allow the developers to create and track their APIs through the approval process. I conducted user interviews with their internal development team, conducted a competitive analysis on competitor products, developed wireframes and user flows, and created visuals and prototypes of the product. * UX Strategy, User Research, Wireframes, Axure, HTML, CSS, Jquery, Photoshop, Illustrator UX Strategy, User Research, User Flows, Personas, Wireframes, HTML, CSS, Javascript, Axure, Photoshop

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Bank of America, Benefits Online

Jun 2014 - Jul 2015 (1 year 2 months)

I added new modules to their application, Benefits Online. This included producing wireframes, userflows, personas, and visual designs. I met with business teams to gather the requirements for these enhancements. By leveraging the bootstrap framework into the framework, it was possible to build out a mobile version of this. * HTML, CSS, JavaScript, Jquery, Bootstrap, Photoshop, Microsoft Visual Studio, LESS, User Research, Wireframes.

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Profi-Vision, website redesign

Feb 2014 - May 2014 (4 months)

Rebuilt client's existing corporate website. I began by interviewing stakeholders for requirements gathering and user research, to understand the necessary functionality and the look and feel along with creation of personas. I also did competitive analysis of their competitor's products and marketing. With this data, I was able to create initial wireframes and style-tiles to determine the structure and visual design. Once completed, HTML, CSS, and Javascript were coded to build out prototypes and templates for back end developers. I worked with their marketing department to ensure that the new website would adhere to their existing branding strategy.

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Ebay Enterprise, webstore creation

Jun 2013 - Dec 2013 (7 months)

Built webstores for Fortune 500 clients, first on the Toys R Us project and then proceeding to the PetSmart project. Utilizing current front-end coding techniques and languages, building these stores out on the Intershop Enfinity platform. * HTML, CSS, Javascript, LESS

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Vanguard

Aug 2012 - Apr 2013 (9 months)

Maintained multiple web properties through TeamSite CMS. With new projects, made UX recommendations, wireframes, and personas to facilitate increased usability while conforming to established branding strategies. * HTML, CSS, Photoshop

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freelance

Jan 2012 - Jul 2012 (7 months)

Clients included Smooth-On, Fantasy Football Bulletin, and the Alternative Gallery. Redesigned and developed new web applications, blogs, and webstores for clients while integrating social media into these properties. Conducted user research to develop personas, wireframes, and visual designs. * HTML, CSS, Jquery, Javascript, WordPress, Photoshop, UX Strategy, User Research, Wireframes

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MattZ Design, personal portfolio

May 2007 - Current (19 years 1 month)

Personal portfolio of Matthew Zillhardt. Built using jquery, HTML5, CSS3, and Bootstrap.

Matthew Zillhardt

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