Matheus Martins Rodolfo

Customer Service and Operations professional with international experience gained through three years living and working in Australia. Holding qualifications in Business and Management, I have developed a strong background in customer relations, problem-solving, conflict resolution, and operational support across fast-paced and multicultural environments.Throughout my career, I have delivered customer service through face-to-face interactions, phone support, and digital channels, consistently focusing on creating positive customer experiences and building strong relationships. My experience includes working with CRM and operational platforms such as Salesforce, StarRez, Intercom, Property Tree, and Sorted, while collaborating with diverse teams and stakeholders to achieve high service standards.Fluent in Portuguese and proficient in advanced English, I am confident communicating with people from different cultural backgrounds and adapting quickly to new environments and challenges.After returning to Brazil, I am now seeking new opportunities where I can apply my international experience, customer service expertise, and business knowledge to contribute to organizational success while continuing to grow professionally.