Matheus Alonso
About
Detail
Director of Business Operations | Enablement | RevOps | Growth
Brazil
Résumé
Jobs
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Senior Director of Business OperationsEquation EventsMay 2026 - Current (6 months)Director of Business Operations & Enablement at Equation Events, an events & tech-experience company based in Houston, Texas:
— Work closely with the Marketing, Sales, and Event Operations teams
— Three core focus areas: increasing profitability, reducing expenses, and improving scalability
— Hired to build the Business Operations & Enablement department from the ground up
— Work directly with the CEO to ensure strategic alignment across departments
— Manage internal projects and process improvement initiatives
— Oversee the company’s financial operations
— Lead training and enablement initiatives for the entire Equation Events team- Director of Business OperationsBenchmark EmailFeb 2024 - Apr 2026 (2 years 3 months)— Lead Business Operations strategy and execution for the North American region, acting as a strategic partner to C-level leadership in translating corporate objectives into operational plans and execution
— Drive cross-functional alignment across Growth, Marketing, Sales, Customer Success, Product, and Finance to support scalable Go-to-Market execution
— Own regional operational performance through operational KPIs, executive reporting, and forecasting inputs, increasing visibility and shortening decision-making cycles
— Design and implement scalable operating models, governance frameworks, and processes to reduce friction and improve execution efficiency
— Leverage Growth and Revenue Operations practices as strategic e - Senior Manager Business OperationsBenchmark EmailMar 2022 - Feb 2024 (2 years)— Led global Business Operations initiatives across North America, Europe, and APAC, supporting regional expansion and operational scale
— Standardized operating processes, CRM governance, and automation frameworks to improve consistency, efficiency, and execution across regions
— Partnered with Finance and executive leadership to consolidate global performance metrics and reporting, supporting strategic planning and resource allocation
— Coordinated cross-functional projects involving Product, Growth, Marketing, Sales, and Customer Success, ensuring stakeholder alignment and on-time execution
— Supported market entry and regional expansion initiatives, including operational setup, process definition, and team enablement - Country ManagerBenchmark EmailMar 2014 - Mar 2022 (8 years 1 month)— Owned the full business operation for the Brazilian market, leading country-level strategy, execution, and performance with direct reporting to US-based C-level executives
— Led cross-functional teams across Growth, Marketing, Sales, Customer Success, and Operations, ensuring alignment with global strategy and local market needs
— Drove market expansion and consolidation initiatives, delivering revenue growth alongside consistent gains in operational efficiency and cost control
— Scaled local operations through process optimization, governance, and team development, improving profitability and sustainability of the business
— Represented the company locally, aligning country-level execution with global standards, polic
Education
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- Master of Business Administration - MBA, Project ManagementFaculdade de Tecnologia de São Paulo FATECSPJan 2019 - Jul 2020 (1 year 7 months)
- Certificate, International RelationsBYUPathway WorldwideJan 2017 - Jan 2018 (1 year 1 month)
- Bachelor's Degree, Computer ScienceFatec Baixada Santista Rubens LaraJan 2013 - Jan 2016 (3 years 1 month)
Projects (professional or personal)
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