Mateo Madrid
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Medellín, Antioquia, Colombia
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Jobs
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Virtual AssistantVirtual Practice PartnersJun 2025 - Sep 2025 (4 months)Heathcare Virtual Assistant- CPolicy AdvisorConcentrix - AllState,Feb 2024 - Mar 2025 (1 year 2 months)• Exceptional customer service. • Efficient fulfillment of assigned task. • Maintenance of order and cleanliness in the work area. • Troubleshooting. • Use of computer and technological systems. • Documentation and archive management. • Constant updating of knowledge required for the position. • Effective Communication. • Collaboration with the different departments of the company. • Proactivity. • Preparation and sending of correspondence and emails. • Organization.
- HSales and Administrative AssistantHarold RiveraNov 2020 - Feb 2022 (1 year 4 months)• Developing strategic selling techniques, ensuring that the store remained visually pleasing to customers. • Performed administrative tasks, from maintaining production schedules to purchasing supplies and contracting suppliers. • Decreased supply costs by properly managing inventory, obtaining quotes and purchasing appropriately priced products.
- IRecepcionistaAuditor & CashierInternational Hotel Alliance IHA,Jan 2020 - Jul 2022 (2 years 7 months)• Work under pressure. • Call handling, personal information gathering and schedule management. • Answering phone calls, greeting clients and handling all reception. • Administration of the office database, mail, payroll distribution and physical set-up of the main office. • Greeting clients and providing information and superior service. • Provide customers and prospective customers with information on services, hotel technology and products offered. • Adaptability. • Responsibility. • Leadership responsibilities. • Creativity. • Communication skills.
Projects (professional or personal)
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- ECar RestorerENTEPRENEURJan 2026 - Current (10 months)Classic Cars Restoration & Sales Representative