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Mateo Castiblanco

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Bogotá, Bogota, Colombia

Contact Mateo regarding: 
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Full-time jobs
Starting at USD2.7k/month
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Timeline


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Résumé


Jobs verified_user 0% verified
  • AvantStay
    Sales Development Representative
    AvantStay
    Oct 2025 - Current (7 months)
    As a Sales Development Representative, I conducted outbound outreach to prospective clients, effectively introducing our services and engaging prospects to understand their needs and determine potential fit. I maintained accurate records of interactions and progress using Salesforce and CRM software, ensuring data integrity and facilitating seamless communication within the team. Additionally, I supported pipeline development by qualifying opportunities and coordinating with the sales team. While my primary focus was on outbound sales, I also managed inbound sales leads, recognizing the importance of qualifying, nurturing, and passing these leads on to executives to maximize our business development efforts. This comprehensive approach to b
  • Armstrong Transport Group
    Freight Broker
    Armstrong Transport Group
    Mar 2025 - Current (1 year 2 months)
    Manage end-to-end relationships with business clients, ensuring consistent service delivery and issue resolution across transportation operations. Act as primary point of contact for accounts, coordinating with internal teams to maintain performance, timelines, and expectations. Identify opportunities to expand account value through consultative conversations and understanding evolving client needs. Maintain detailed CRM records, tracking interactions, outcomes, and follow-ups to support long-term relationship management. Consistently exceeded early performance targets while maintaining strong client satisfaction.
  • Circle Logistics Inc
    Carrier Sales Representative
    Circle Logistics Inc
    Mar 2022 - Mar 2025 (3 years 1 month)
    Built and managed a portfolio of carrier relationships, ensuring reliability, service quality, and operational alignment. Collaborated cross-functionally with pricing, operations, and sales to deliver solutions aligned with customer requirements. Resolved transportation and service issues quickly, maintaining client confidence and continuity. Recognized as Rookie of the Quarter and Annual Top Performer for delivering strong results while supporting customer outcomes.
  • S
    Sales and Customer Service Agent
    Sears at Sitel Colombia
    May 2018 - Nov 2019 (1 year 7 months)
    As a Sales and Customer Service Agent, I provided exceptional customer and technical support for home services and warranty products. I assisted customers with orders, service requests, and issue resolution using Zendesk, ensuring a seamless experience. My focus on clear communication and efficient problem-solving contributed to a consistently positive customer experience. Additionally, I handled inbound support calls while identifying and executing cross-selling opportunities, which enhanced our sales efforts. My dedication to service excellence was recognized when I was named a Top Performer for consistently exceeding service and sales targets.