MaryJo (MJ) Parker Senior Program Manager IT/Tech

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Senior Program Manager IT/Tech

Andeza

Mar 2023 - Sep 2023 (7 months)

• Administration of all technical systems • Administrator/Trainer 365 • SharePoint Specialist – Scripting, Power Platform, Training and Setup • Agile/Scrum Administrator/Project Management/SCRUM Master • Operations Documentation/Wiki • Technical Training and Documentation • Account Health for Marketplaces (including listings) • Collaborate with Andeza team on Brand strategies. • Administrator IT Help Desk: SharePoint, Exchange, Teams, M365, Planner, etc.

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Technical Director of e-Learning and Documentation/Senior Technical Writer

Packable, LLC

Feb 2021 - Aug 2022 (1 year 7 months)

• Project Manager / Trainer for Enterprise initiatives partnering with C level executives to meet business initiatives. • Created content/material for training on all 365 products. • SharePoint Architect, Manager, Trainer • Developed and executed SAP Business process documentation, regression testing, and training documentation. • Change Management Technical Lead for SAP – including system integration with proprietary platforms. • Project coordination between the Business and Software Engineering Team, providing high quality documentation for testing, training, and compliance. • Developed and performed training, including Train the Trainer sessions for 1,500 employees. • Implemented Agile Methodologies across the enterprise to align

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Technical Writer/Videos/Exam

Pearson (contract work

Aug 2019 - Aug 2021 (2 years 1 month)

Working as a consultant for Pearson has been a truly rewarding adventure. It is an amazing opportunity that I never thought I would have. And? I got the job as a result of a Linked In search by my manager at Pearson! Initially, I was hired to write scripts and produce videos for their Microsoft Exam Prep Guides. However, the wonderful folks at Pearson have spread my name around, and I have been fortunate enough to meet and work for so many more, in the following areas: • Create scripts for Pearson Exam Prep Guides • Create videos for Pearson Exam Prep Guides • Participate in meetings to evaluate learner's needs. • Use expertise in training to add value to Pearson Exam Prep Guides • Create Exam Questions for various Microsoft Prep Exam

Microsoft

Golden Talent Partners

Dec 2005 - Jan 2021 (15 years 2 months)

(Consultant for Microsoft Gold Partners) December 2005 to January 2021 • Maintain current Microsoft Certifications (MCSD, MCSE, MCSA) • Prepare and Teach Microsoft Certified Classes • Take up to 13 exams annually. • Guest Speaker at Microsoft Events (Ignite, SharePoint Conferences (Vegas, EU) • HOL assistant at Microsoft Conferences Live/Speaking Engagements Microsoft Conferences • Senior Technical Writer Classroom Documentation and Analytics • Senior Technical Writer Exam Writer • Training on Office 365 and Desktop Versions • Customize 365 – Specializing in SharePoint

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Net Web Programmer/Trainer

Dow Jones & Company/The Wall Street Journal

Feb 1994 - Nov 2005 (11 years 10 months)

• Coordinated periodic reviews of Wall Street Journal Online for relevance and accuracy of content. Close working relationship with support staff, IT, public relations, marketing, sales, and legal departments. • Created and maintained cross domain Web Services which deliver data in generic format. • Maintained public online university code pages for administrators using WSH & WMI. • Managed "code" help desk for various projects at Dow Jones • Mentored external customers such as Cingular Wireless, State of New Jersey (DOT), and others with their ongoing projects. • Mentored and performed classroom training on Microsoft .Net (ASP.NET, ADO.NET, C#.Net) • Responsible for maintaining Microsoft Certifications. • Wrote custom courses and te

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Tech Support Manager/Programmer Analyst

Dow Jones & Company/The Wall Street Journal

Nov 1992 - Feb 1994 (1 year 4 months)

Circulation Department - Dow Jones and Company, Princeton, NJ November 1992 to February 1994 • Lead Programmer for NDS Payroll project. • Created and delivered technical training classes to 13 Circulation field offices Nationwide. • Managed hardware and software support for 150+ NJ and NYC employees in Circulation with 2 direct reports. • Created monthly Newsletter for technical support issues. • Help Desk support for 13 Circulation field offices, Nationwide and London.

MaryJo (MJ) Parker

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