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Mary Jane Sinahon

About

Detail

Bogotá, Colombia

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Virtual Staffing Solutions
    Customer Service Representative
    Virtual Staffing Solutions
    Jan 2025 - Current (1 year 10 months)
    • Handled inbound and outbound calls for an American healthcare account, providing professional and efficient customer support.
    • Processed and managed healthcare service orders accurately while ensuring timely completion.
    • Conducted follow-ups and monitored order status to keep clients informed and ensure service continuity.
    • Maintained accurate client accounts, order records, and healthcare service documentation.
    • Resolved customer inquiries and coordinated with internal departments to facilitate timely service delivery.
    • Ensured compliance with HIPAA regulations and company service standards when handling confidential patient information.
    • Updated customer information and documented interactions accurat
  • Visayas State University
    University Administration Student Assistant
    Visayas State University
    Jan 2024 - Jan 2025 (1 year 1 month)
    • Assisted in the efficient allocation of classrooms and schedules for lectures and laboratory classes across multiple year levels through collaborative Google Docs and Spreadsheets work.
    • Performed accurate data encoding and record maintenance for administrative processes and updating students' academic portal in the system.
    • Provided administrative support to faculty, staff, and students by responding to inquiries and facilitating daily office operations.
  • H
    Private Tutor
    Home-based Tutor
    Jan 2020 - Jan 2022 (2 years 1 month)
    • Provided one-on-one tutoring in English, Mathematics, Science, History, and other academic subjects.
    • Assisted students with assignments, performance tasks, and exam preparation.
    • Developed learning strategies tailored to students' individual needs and learning pace.
    • Fostered a supportive learning environment that encouraged active participation, built students' confidence, and contributed to improved academic performance and grades.
  • S
    Local Youth Council Secretary and Member
    Sangguniang Kabataan - Matapay
    Jan 2018 - Jan 2025 (7 years 1 month)
    • Planned and implemented youth development, educational, and community outreach programs.
    • Organized meetings, events, and activities while coordinating with local government and community stakeholders.
    • Assisted in preparing reports, documentation, and records for council projects and activities.
    • Prepared meeting agendas, minutes, resolutions, and official correspondence.
    • Promoted leadership, teamwork, and community engagement through active participation in youth initiatives.
Education verified_user 0% verified
  • V
    Bachelor of Science in Marine Biology
    Visayas State University – Main Campus
    Jan 2021 - Jan 2025 (4 years 1 month)
    • College Scholar
    • Baybay City, Leyte, Philippines
  • H
    Science, Technology, Engineering and Mathematics (STEM)
    Hilongos National Vocational School
    Jan 2019 - Jan 2021 (2 years 1 month)
    • With High Honor
    • Hilongos, Leyte, Philippines
  • H
    Major in Computer Systems Servicing (CSS)
    Hilongos National Vocational School
    Jan 2015 - Jan 2019 (4 years 1 month)
    • With Highest Honor
    • Hilongos, Leyte, Philippines
  • M
    Elementary Education
    Matapay Elementary School
    Jan 2009 - Jan 2015 (6 years 1 month)
    • Class Valedictorian
    • Hilongos, Leyte, Philippines