Mary Grace Mulligan

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SALES FLOOR ASSOCIATE

Gucci

Mar 2021 - Current (4 years 5 months)

Developed strong rapport with customers and created positive impression of business. Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. Greeted customers, helped locate merchandise and suggested suitable options. Approached browsing customers to initiate conversations to determine buying preferences. Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue. Displayed merchandise by arranging in appealing and orderly way to boost sales.
ACCOUNT MANAGER

Creative Acquisitions

Jan 2020 - Jan 2021 (1 year 1 month)

Boosted sales numbers with proactive account servicing and diligent relationship-building. Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities. Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
SALES FLOOR ASSOCIATE

Victoria's Secret

Aug 2018 - May 2019 (10 months)

Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions. Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior. Educated customers on promotions to enhance sales. Greeted customers, helped locate merchandise and suggested suitable options. Approached browsing customers to initiate conversations to determine buying preferences. Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
SALES FLOOR ASSOCIATE

Tory Burch

Dec 2014 - Feb 2015 (3 months)

options. Displayed merchandise by arranging in appealing and orderly way to boost sales. Built customer loyalty and retention by delivering excellent shopping experiences.

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Mary Grace Mulligan

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