Mary Cruz
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Mary Cruz

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Sales Development Representative
Kuwait
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  • Careem
    Business Development
    Careem
    Oct 2021 - Sep 2023 (2 years)
    • Generate new business opportunities in restaurant partnerships in Kuwait. • Research and develop market analysis of who to target. • Outbound prospecting via cold calling, email, Groove flows and marketing campaigns. • Target: 250K Kuwaiti Dinar a Quater.
  • P
    Business Development Manager
    PostPay
    May 2019 - Feb 2021 (1 year 10 months)
    Postpay - Buy Now Pay Later May 2019 - Feb 2021 Saudi Arabia • Developed and nurtured relationships with a diverse portfolio of Premium Small and Medium-sized Businesses (SMBs) and high-level SMB merchants. • Drove sustainable growth, enhanced engagement, and promoted merchant advocacy for PostPay in the Saudi Arabian market. • Actively encouraged and supported merchants to participate in key PostPay marketing initiatives, core SMB campaign activities, and customized activities with specific Return on Investment (ROI) targets. • Identified expansion opportunities within the portfolio, including omnichannel expansion, cross-border trade, and global market expansion in Saudi Arabia. • Assessed the relevance of new PostPay product init
  • Amazon Web Services
    Account Executive
    Amazon Web Services
    Jul 2017 - Jan 2019 (1 year 7 months)
    Latin America - Mexico City • Built a robust client portfolio, nurturing lasting relationships for customer satisfaction and repeat business. • Tailored AWS solutions with technical teams to meet specific client needs, ensuring optimal service delivery. • Tailored AWS solutions with technical teams to meet specific client needs, ensuring optimal service delivery. • Consistently researched emerging trends, outpaced competitors in the cloud services sector. • Engaged customers to understand previous challenges and assisted in designing/implementing cloud-based methods for maximizing business. • Attained iCloud governance for cost control. • Possessed knowledge of cloud technology, emerging trends, and consumption patterns. • Guided c
  • H
    Front Desk Receptionist
    Hotel Royal Tulip
    Aug 2015 - Feb 2017 (1 year 7 months)
    • Welcomed guests upon arrival, assigned rooms. • Handled check-in and check-out duties. • Registered guests and gathered required information. • Addressed client complaints promptly and professionally. • Maintained booking and payment records. • Shared hotel information, room details, rates, amenities. • Collaborated with housekeeping to ensure rooms were clean, tidy, and fully furnished for guests. • Managed online and phone reservations.
  • S
    Real Estate Agent
    Selva & Co Realty
    Apr 2011 - May 2015 (4 years 2 months)
    • Met and greeted visiting clients at the offices. • Participated in telephone sales, including ring-out sessions. • Scheduled appointments for viewings, mortgage advisors, and valuations. • Negotiated with both sellers and buyers. • Handled general office administration tasks like photocopying and filing, and introduced clients to the agency's Mortgage Consultant. • Followed up on business leads. • Communicated with lawyers, banks, and surveyors via phone, email, and letters. • Marketed properties to potential buyers or tenants using phone and letters. • Projected a professional agency image to the public. • Conducted property inspections, both vacant and inhabited. • Compared property values in the area and estimated their worth
  • C
    Careem