Maryam Hassan
About
Detail
Lahore, Punjab, Pakistan
Résumé
Jobs
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Business Development ManagerTextUsJan 2026 - Current (10 months)• Generated new business with marketing initiatives and strategic plans.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Expertly handled prospect objections by conducting thorough market research prior to client engagement, ensuring an efficient and customized approach for every interaction.
I regularly managed appointments with prospects by coordinating suitable times, confirming meetings, following up before scheduled calls, and handling rescheduling when needed. I kept track of appointment details and made sure prospects received timely communication. This helped me maintain an organized pipeline and ensure opportunities were not lost because of missed or poorly managed appointm- Business Development Representative verified_user Verified experienceBlue EquinoxMar 2025 - Jan 2026 (11 months)• Prospected and qualified new leads through cold calling, emails, and social media outreach.
• Handled sales objections throughout the customer journey by asking clarifying questions to understand concerns, acknowledging prospect perspectives, and addressing them with relevant benefits and ROI. - Customer Success Manager verified_user Verified experienceJoblogicApr 2024 - Feb 2025 (11 months)• Managed a portfolio of 150 accounts per month, consistently exceeding retention and growth targets.
• Conducted regular check-ins and business reviews with clients to ensure their objectives were met, fostering strong relationships and driving long-term partnerships.
• Actively engaged in upselling opportunities during client interactions, leveraging telesales techniques to identify and close additional revenue streams and enhance customer value.
• Navigated complex objections regarding price, value, and product fit by adapting communication styles to different buyer personalities and uncovering actual customer needs. - Customer Success Manager verified_user Verified experienceTime DoctorApr 2023 - Apr 2024 (1 year 1 month)• Analyzed customer feedback and usage data to proactively address churn risks and improve satisfaction.
• Implemented targeted retention strategies that increased customer renewal rates by 15%.
• Leveraged telesales techniques to identify and capitalize on upselling opportunities, thereby contributing to account growth and enhanced customer value.
• Utilized sales closing skills to secure additional services and upgrades, further embedding our solutions within client operations and reinforcing customer loyalty.
• Managed initial and repeated objections by utilizing a consultative approach to address underlying concerns and move conversations forward. - Inbound SDR (Sales Development Representative)Time DoctorOct 2022 - Apr 2023 (7 months)• Conducting inbound lead qualification by utilizing CRM tools and sales technology to track and manage leads, ensuring efficient follow-up and lead nurturing. • Leveraged telesales experience for active upselling, effectively identifying opportunities to increase deal value and revenue within inbound lead interactions.
• Addressed prospect objections by identifying real concerns through clarifying questions and providing evidence-based solutions to maintain momentum in the sales cycle. - CSales Development RepresentativeCONTAINER EXCHANGENov 2021 - Sep 2022 (11 months)• Reaching out to potential customers and being the first contact person to drive the outbound sales activities (phone calls, emails, networks).
• Overcame sales objections by actively listening to prospect concerns and pivoting to value-based discussions to uncover needs.
• Managed appointments with prospects by coordinating suitable times, confirming meetings, following up, and handling rescheduling to maintain an organized pipeline. - Sales Development RepresentativePodiumJun 2021 - Nov 2021 (6 months)• Cold dialing Canada and US states to provide text message marketing along with other related features.
• Managed sales objections during cold calls by acknowledging prospect perspectives and addressing concerns regarding timing and product fit. - SSales Development RepresentativeSprout SocialDec 2020 - Jul 2021 (8 months)• Providing support for clients by learning about and satisfying their needs.
- Inbound Sales ExecutiveIBEX GlobalAug 2019 - Nov 2020 (1 year 4 months)• Handled phone calls and sold cable, phone, internet, and home security such as premium channels, and international calling, achieving sales goals and milestones for US home services.
• Successfully navigated customer objections by utilizing a structured approach to address concerns and convert them into opportunities to meet sales targets.
Education
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- FBachelor of Arts: Advertisement and Public RelationForman Christian College - Lahore, PakistanJan 2019