M
Maryam Hassan
About
Detail
Lahore, Punjab, Pakistan
Résumé
Jobs
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Business Development ManagerTextUsJan 2026 - Current (9 months)• Generated new business with marketing initiatives and strategic plans.
• Reached out to potential customers via telephone, email, and in-person inquiries.- Business Development RepresentativeBlue EquinoxMar 2025 - Jan 2026 (11 months)• Prospected and qualified new leads through cold calling, emails, and social media outreach.
- Customer Success ManagerJoblogicApr 2024 - Feb 2025 (11 months)• Managed a portfolio of 150 accounts per month, consistently exceeding retention and growth targets.
• Conducted regular check-ins and business reviews with clients to ensure their objectives were met, fostering strong relationships and driving long-term partnerships.
• Actively engaged in upselling opportunities during client interactions, leveraging telesales techniques to identify and close additional revenue streams and enhance customer value. - Customer Success ManagerTime DoctorApr 2023 - Apr 2024 (1 year 1 month)• Analyzed customer feedback and usage data to proactively address churn risks and improve satisfaction.
• Implemented targeted retention strategies that increased customer renewal rates by 15%.
• Leveraged telesales techniques to identify and capitalize on upselling opportunities, thereby contributing to account growth and enhanced customer value.
• Utilized sales closing skills to secure additional services and upgrades, further embedding our solutions within client operations and reinforcing customer loyalty. - Inbound SDR (Sales Development Representative)Time DoctorOct 2022 - Apr 2023 (7 months)• Conducting inbound lead qualification by utilizing CRM tools and sales technology to track and manage leads, ensuring efficient follow-up and lead nurturing. • Leveraged telesales experience for active upselling, effectively identifying opportunities to increase deal value and revenue within inbound lead interactions.
- CSales Development RepresentativeCONTAINER EXCHANGENov 2021 - Sep 2022 (11 months)• Reaching out to potential customers and being the first contact person to drive the outbound sales activities (phone calls, emails, networks).
- Sales Development RepresentativePodiumJun 2021 - Nov 2021 (6 months)• Cold dialing Canada and US states to provide text message marketing along with other related features.
- SSales Development RepresentativeSprout SocialDec 2020 - Jul 2021 (8 months)• Providing support for clients by learning about and satisfying their needs.
- Inbound Sales ExecutiveIBEX GlobalAug 2019 - Nov 2020 (1 year 4 months)• Handled phone calls and sold cable, phone, internet, and home security such as premium channels, and international calling, achieving sales goals and milestones for US home services.
Education
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- FBachelor of Arts: Advertisement and Public RelationForman Christian College - Lahore, PakistanJan 2019