Manual Dialing, Social Media Prospecting Worked 40-48hrs a week for the campaign Appointment Setting/Sales CRM Management, Admin Support, Data Entry, Email management and Scheduling
T
Outbound Specialist
Terry's Florist
Jan 2020 - Jan 2023(3 years 1 month)
Manual Dialing, Placed orders Created/Updated customer orders Called florists to check order availability Processed orders via CRM and Credit cards Work a week
P
CSR/ Technical Support
Pacificall
Jan 2015 - Jan 2020(5 years 1 month)
Resolves customer's issues on their telecommunications service remote access or onsite VOIP troubleshooting Provisioned IP phones and fax converted to VOIP Created and/or updated or changed customer's call flow set up and time conditions Created and/or updated tickets via email regarding customer's phone issues, requests, inquiries, and concerns. Administration tasks. using CRM and multiple admin tools week
Customer Sales Agent
Syner-G
Jan 2012 - Jan 2015(3 years 1 month)
Responsible for selling telecommunication service to potential customers/Closer. Responsible for selling credit cards to potential customers. Responsible for selling Home improvement services to potential customers. Lead Generation, Skip Tracing Leads Worked 40hrs a week
G
Appointment Setter
GGP Contact Solutions
Jan 2011 - Jan 2012(1 year 1 month)
Called and Offered positions to work with our company as an insurance sales agent/manager. Answered product and service questions Suggested other offers to attract potential customers. Gave advice and assistance to our customer's special needs or wants. Recommended products to customers Surpassed sales goals through implementation of effective marketing strategies Updated account information to maintain customer records and insurance claims Received bonuses for reaching the weekly quota. Worked 40hrs a week
J
Sales Agent
J-Link Contact Solutions
Jan 2010 - Jan 2011(1 year 1 month)
Sales representative for Home improvement (windows and doors). Worked
Education
verified_user
0% verified
S
Diploma in Multimedia Arts
Systems Technology Institute Systems Technology Institute