Developer Support Engineer
Infragistics
Jul 2022 - Nov 2022 (5 months)
As a Developer Support Engineer, I provided technical assistance and guidance to clients, ensuring seamless integration of our software solutions into their systems. I collaborated closely with development teams to troubleshoot issues and enhance product functionality, resulting in improved customer satisfaction. Additionally, I was responsible for SDK integration into customer applications, which streamlined their processes and improved overall user experience. While KYC (Know Your Customer) was identified as a non-relevant skill, my role required a strong understanding of customer needs and compliance requirements, further enhancing my ability to support clients effectively.