Martín Riotorto

Martín Riotorto

About

Detail

Transformative IT Leader | Expert in Developer Support, Team Leadership, and Telecommunications
Montevideo, Montevideo Department, Uruguay

Contact Martín regarding: 
work
Full-time jobs
Starting at USD2K/month

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • D
    Desarrollador autónomo
    Dec 2024 - Current (1 year 4 months)
  • D
    Full-stack Developer
    Dralmey
    Aug 2024 - Nov 2024 (4 months)
  • Sabre Corporation
    Technical Product Specialist II
    Sabre Corporation
    Feb 2024 - Aug 2024 (7 months)
  • Infragistics
    Developer Support Engineer
    Infragistics
    Jul 2022 - Nov 2022 (5 months)
    As a Developer Support Engineer, I provided technical assistance and guidance to clients, ensuring seamless integration of our software solutions into their systems. I collaborated closely with development teams to troubleshoot issues and enhance product functionality, resulting in improved customer satisfaction. Additionally, I was responsible for SDK integration into customer applications, which streamlined their processes and improved overall user experience. While KYC (Know Your Customer) was identified as a non-relevant skill, my role required a strong understanding of customer needs and compliance requirements, further enhancing my ability to support clients effectively.
  • Toolbox
    IT Customare Care Leader
    Toolbox
    Oct 2019 - Jul 2022 (2 years 10 months)
    As an IT Customer Care Leader, I was responsible for overseeing customer support operations, ensuring high levels of customer satisfaction, and effectively addressing technical issues. I acted as the voice of the customer within the company, advocating for their needs and feedback to improve service delivery. Additionally, I utilized my knowledge of full-stack development to correct bugs in Node.js and JavaScript, enhancing the overall user experience. My role also involved working with Toolbox, a SaaS company in the OTT industry, where I leveraged my understanding of KYC (Know Your Customer) processes to ensure compliance and improve customer interactions.
  • Sabre Corporation
    TN API Support
    Sabre Corporation
    Feb 2019 - Oct 2019 (9 months)
  • Nokia
    Ingeniero de Radiofrecuencia
    Nokia
    Oct 2017 - Aug 2018 (11 months)
  • Z
    Full Stack Developer
    Zonawebtv
    Jan 2014 - Mar 2017 (3 years 3 months)
  • L
    Supervisor técnico de instalaciones, integraciones y conciliación de datos
    Lepty SA
    Feb 2012 - Dec 2013 (1 year 11 months)
  • Huawei
    NGN Core Network Engineer
    Huawei
    Dec 2009 - Aug 2010 (9 months)
  • Huawei
    3G Core NOC Team Supervisor
    Huawei
    Aug 2009 - Dec 2009 (5 months)
Education verified_user 0% verified
  • Universidad ORT Uruguay
    Engineer's degree, Telecommunications Engineering
    Universidad ORT Uruguay
    Jan 2000 - Jan 2005 (5 years 1 month)