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Martin Nuñez Caballero

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Santiago de Querétaro, Querétaro, Mexico

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Résumé


Jobs verified_user 0% verified
  • Bosch Group
    English Instructor (Corporate Training)
    Bosch Group
    Feb 2024 - Dec 2024 (11 months)
    • Delivered English training sessions to professionals in a corporate environment
    • Adapted communication and materials based on business and professional needs
    • Maintained clear and effective communication with participants, ensuring engagement and
    progress
    • Developed strong interpersonal and communication skills working with professionals
  • L
    Operations & Customer Coordinator
    Linguapath
    Jan 2024 - Jan 2026 (2 years 1 month)
    • Managed client communication and follow-ups, ensuring a consistent and high-quality service
    experience
    • Coordinated scheduling and service delivery while handling multiple priorities
    • Maintained organized records and tracked client interactions
    • Supported onboarding processes and ensured smooth communication between clients and
    team members
  • P
    Customer Service Representative
    Palmera Media
    Dec 2023 - Dec 2025 (2 years 1 month)
    • Provided bilingual customer support (English/Spanish), handling inquiries, service requests,
    and issue resolution
    • Managed multiple customer cases simultaneously while meeting response time and quality
    standards
    • Followed up with clients to ensure issue resolution and customer satisfaction
    • Maintained accurate records in internal systems and ensured proper documentation
    • Handled challenging customer situations professionally, focusing on solutions and retention
  • R
    Subtitle & Caption Editor
    Rev (U.S.-based platform)
    Jan 2020 - Current (6 years 10 months)
    • Delivered high-quality subtitle and caption editing for English content
    • Followed strict guidelines and deadlines, ensuring accuracy and consistency
    • Demonstrated strong attention to detail and ability to work independently
Education verified_user 0% verified
  • E
    Excel Certificate
    Feb 2023 - Dec 2023 (11 months)
  • F
    Bachelor's Degree in Languages
    Facultad de Lenguas, UAEM
    Aug 2012 - Aug 2017 (5 years 1 month)