Martin Joseph Andal

Inside Sales Representative

OPENLANE

Feb 2026 - Jul 2026 (6 months)

D

Market Development Representative

Eagle Eye Networks, Diversify Offshore Staffing Solutions-Eagle Eye Networks B2B

May 2024 - Feb 2025 (10 months)

Follow-up on Inbound marketing leads and identify qualified • opportunities Providing appropriate levels of information at the right time for • • interested prospects Be responsible for educating and developing prospects leading to hand-off to sales teams Create target prospects lists and penetrate key accounts Cold call into prospects generated by variety of outside resources Identifying key players, researching and obtaining business requirements and presenting solutions to sales cycles

M

Web Sales Chat & Phone Advisor

DocuSign, Movate-Docusign B2B

Dec 2023 - Feb 2024 (3 months)

expectations Teach and train customers how to maximize the value of the account's platform Effective queue management and meeting the need for speed Upsell/Close the sale Triage, troubleshoot, and prioritize issues

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Outbound Upsell Onboarder

Weave, Movate-Weave B2B

Aug 2023 - Nov 2023 (4 months)

Develop and manage relationships with the account customers Be the project manager/point contact for each customer Keep the customer informed throughout the process and set clear expectations Teach and train customers how to maximize the value of the account's platform Provide a five-star experience with each customer • • Triage, troubleshoot, and prioritize issues as they arise during implementation

C

Inbound and Outbound Technical Representative

Concentrix-OnStar (General Motors)

Mar 2020 - Jan 2023 (2 years 11 months)

Identifies, investigates and resolves user problems with automotive software and hardware Field support calls and email from users with inquiries regarding automotive software, connectivity and similar concerns

C

Sales Development Representative

KeepTruckin, Concentrix-Keeptruckin

Nov 2019 - Apr 2020 (6 months)

Follow-up on Inbound marketing leads and identify qualified • • • opportunities Providing appropriate levels of information at the right time for interested prospects Be responsible for educating and developing prospects leading to hand-off to sales teams Create target prospects lists and penetrate key accounts Cold call into prospects generated by variety of outside resources Identifying key players, researching and obtaining business requirements and presenting solutions to sales cycles Profile strategic accounts, identifying key individuals, researching and obtaining business requirements and presenting solutions to start a sales cycle Nurture new marketing leads by educating and developing prospects until they are ready to speak with

C

Telesales Agent

Sprint, Concentrix-Sprint

Jun 2019 - Nov 2019 (6 months)

Inbound customer service, accepting order and payments for device • plans/add ons both for upgrade or adding a new line of service depending on customer's needs and lifestyle Follow up on customers about placement of orders making successful opportunities that will generate more sales Perform billing account creation for new type of customer/running credit check for proper evaluation/past due balance To provide immediate solution for basic troubleshooting concerns Check and review new phone/tablet promotions upsell whatever the reason of the call Conduct survey asking for customer's feedback about the transaction Build and maintain a healthy relationship between the customer and the agent Assist customer whenever they need additional suppo

M

Sales Associate

MAN Pomade and Gears

Apr 2017 - Jan 2018 (10 months)

Sell High Quality Products for Men's grooming • • • • • Perform live hair demo, for product testing Send reports to accounting department Product inventory/Stock replenishment Set up, clean and secure the work area

Martin Joseph Andal

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