OPERATIONS ANALYST
Zona Franca Bogota
Oct 2020 - Dec 2022 (2 years 3 months)
•Devised and implemented a comprehensive documentation management system that streamlined the import and export process, leading to reduced errors and improved efficiency.
•Produced detailed reports on the condition of goods, identifying potential issues and providing recommendations for improvements, which resulted in a decrease in damaged goods and an increase in customer satisfaction.
•Conducted internal and external verification of goods to ensure compliance with local regulations and customer requirements, leading to successful audits and inspections.
•Introduced a new storage and dispatch system that improved inventory management and reduced errors in order fulfillment, resulting in an increase in on-time deliveries.
•Provided exp