Customer Service at emergency, insurance call center
HOME CARE CALL CENTER
Feb 2020 - Jul 2020 (6 months)
In my role at the emergency insurance call center, I was responsible for responding to emergencies and gathering critical information to ensure that emergency medical personnel could attend to patients effectively and efficiently. Additionally, I provided insurance services to new customers, guiding them through the process of enrolling in our insurance offerings. I also utilized virtual assistance skills to facilitate communication and support for patients, ensuring they received the appropriate medical attention and benefits from their insurance plans.