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Martijn Wiktor-Wagemans

About

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Taunton, England, United Kingdom

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • The Agency
    Chief Strategy & Operating Officer
    The Agency
    Mar 2025 - Current (1 year 8 months)
    • Lead all company operations, owning operational strategy, processes, and performance across the organization.
    • Direct the full client project portfolio, overseeing planning, resourcing, and end-to-end delivery of every project in the company.
    • Own the content strategy, defining how content services are positioned, produced, and scaled across clients and channels.
    • Partner with the leadership team to translate growth objectives into operating plans, budgets, and measurable targets.
  • eStoreLabs
    Chief Operating Officer
    eStoreLabs
    Jul 2021 - Feb 2025 (3 years 8 months)
    • Scaled the company from 10 to 100+ employees while growing annual revenue from PLN 1M to PLN 30M.
    • Built scalable operational processes that shortened project delivery timelines by 30% across eCommerce, SEO, and digital marketing projects.
    • Directed global operations and a 100+ person team across functions, aligning delivery with company objectives and client success goals.
    • Managed a multimillion-PLN budget, improving ROI by 15% through better resource allocation and operational efficiency.
    • Directed Amazon Advertising programs (Sponsored Products, Brands, Display) and managed global Amazon Seller and Vendor Central accounts, including catalog setup, listing optimization, and FBA/FBM logistics.
    • Owned invent
  • eStoreLabs
    Head of Client Success
    eStoreLabs
    Feb 2020 - Jun 2021 (1 year 5 months)
    • Managed the operational team ensuring content projects were delivered on time and to best-practice standards.
    • Established a structured client feedback loop and service optimization program, raising NPS from 27 to 52.
    • Improved project outcomes by 30% through cross-functional collaboration, strengthening client retention and satisfaction.
  • Syndigo
    European Business Development Director
    Syndigo
    Nov 2018 - Jan 2020 (1 year 3 months)
    • Expanded the company into 7 new European markets and doubled the number of client accounts, supported by market analysis and expansion strategies.
    • Signed 25 new brands and built relationships with 35 eRetailers, solidifying the company's European footprint.
    • Exceeded revenue and KPI targets in every quarterly assessment.
  • A
    Digital & E-Commerce Marketing Manager
    Altaterra (VELUX Group)
    Nov 2017 - Oct 2018 (1 year)
    • Led SEO and SEM strategy, delivering significant growth in organic and paid traffic.
    • Ran targeted digital campaigns and website optimization that increased brand awareness, conversion rates, and online sales.
  • S
    Account Supervisor / E-Commerce Market Lead
    Saatchi & Saatchi IS (Publicis Groupe)
    Mar 2015 - Oct 2017 (2 years 8 months)
    • As Market Lead, set the strategic direction for key eCommerce client accounts and led a team of 7 merchandisers.
    • Supervised the eMerchandiser team, improving content quality by 30% and driving a 15% sales lift for a key client.
    • Managed client content portfolios on Amazon and major pure-play retailers; negotiated improved brand presentation, lifting product sales by 15%.
    • In the Syndigo account role, increased retailer engagement with the platform by 25% through dedicated account management.
  • O
    Managing Director (Owner & Co-Founder)
    One Digital
    Nov 2012 - Jun 2015 (2 years 8 months)
    • Founded and ran a digital agency delivering SEO-optimized websites and SEO/SEA services, growing revenue 50% YoY.
    • Grew the client base 75% YoY through client acquisition and relationship-building strategies.
Education verified_user 0% verified
  • U
    Bachelor of Commerce, Commercial Economy (Major: Marketing and Sales)
    University of Professional Education – Nijmegen, Netherlands
    Jan 2012