Martha Zeron

People Operations Manager

Above Zero

Jul 2024 - Current (2 years 4 months)

• Partner directly with the CEO and COO on workforce strategy, culture, and compensation decisions across a 7-country operation (USA, Guatemala, El Salvador, Nicaragua, Colombia, Argentina, Kenya)
• Introduced and led the Great Place to Work certification process, improving engagement scores from 89% (2022) to 94% (2024–2025) and driving the company into the Top 10 Companies in El Salvador (2025)
• Manage a fluctuating workforce of 30–50 full-time, contractor, and freelance employees
• Lead vendor negotiations (e.g., payroll/EOR provider selection) using a comparative 3-option framework, balancing cost, compliance, and protections for both employer and employees
• Direct workforce culture and engagement initiatives: reco

Talent Acquisition and Development Manager

Above Zero

Nov 2021 - Jul 2024 (2 years 9 months)

• Managed personnel across the USA, Guatemala, El Salvador, Nicaragua, Colombia, Argentina, and Kenya
• Led full-cycle talent acquisition — sourcing through university partnerships, government programs, and private agencies, plus interviews, candidate calibration, and onboarding
• Achieved the company's first Great Place to Work certification in El Salvador
• Audited payroll and managed employee benefits with a focus on turnover reduction
• Developed talent matrices and job descriptions with HODs; reported on TA and development indicators

H

Talent Acquisition Coordinator

Hanes Brands Inc.

Oct 2020 - Nov 2021 (1 year 2 months)

• Led a team of 8 (5 TA Clerks, 3 Recruiters) supporting recruitment for 4 plants (300–3,000 employees each), sustaining a volume of ~30 hires bi-weekly plus additional coordinator-level hiring every two weeks
• Personally managed executive-level hiring (plant managers, superintendents) while overseeing team-led hiring for operators, coordinators, and interns
• Maintained consistent time-to-fill benchmarks: under 30 days for exempt roles, under 2 weeks for operational roles
• Coordinated a post-onboarding accompaniment program — conducting plant huddles to validate new-hire experience and confirm plant-side retention practices
• Coordinated hiring plans directly with plant managers and the TA Superintendent; managed requ

S

HR Manager

SML

Jan 2019 - Sep 2020 (1 year 9 months)

• Oversaw HR processes, compliance, and policy for approximately 300 employees across Guatemala, El Salvador, Nicaragua, and Honduras
• Maintained a record of zero compliance findings across corporate audits led by the parent company's global hub in China, covering labor relations, benefits, policy currency, and health & safety documentation
• Managed headcount and overtime cost control; partnered with Operations leadership on strategic overtime cost and compliance reviews
• Designed peak-season staffing plans using temporary labor pools structured to convert into permanent hires, reducing turnover-driven gaps
• Led recruitment, promotions, and performance management; produced turnover, absenteeism, and engagement metric

Senior Human Resource Analyst

Cargill

Nov 2016 - Nov 2017 (1 year 1 month)

• Audited compliance across policies, benefits administration, and employee documentation, with focused attention on labor relations and health & safety standards
• Sustained a consistent hiring turnaround of 14 days for operational roles and 30 days for managerial roles
• Managed conflict resolution, turnover, and absenteeism tracking; led monthly HR reporting and people-culture sessions

B

Deputy Manager

Baskets Chicken Fingers

Jul 2014 - Nov 2016 (2 years 5 months)

• Led talent acquisition and employee training in customer service, inventory, and cost management
• Managed scheduling, inventory, and compliance; handled conflict resolution and customer satisfaction initiatives

H

Superintendent – Labor Relations / HR Coordinator

Hanes Brands Inc.

Nov 2012 - Jul 2014 (1 year 9 months)

• Managed full-cycle labor relations for all plant-level employees, including absenteeism reporting, turnover processing (terminations and resignations), and disciplinary case management
• Conducted GSMS and 5S compliance audits; supported WRAP and ISO-aligned labor audits nationwide
• Audited employee files, benefits compliance, and policy currency, with emphasis on safety and security documentation
• Led recruitment and onboarding for plant-level staff, reporting to the HR Plant Manager
• Designed an onboarding program that positioned HR as a strategic business partner

About

Detail

Timeline

Résumé

Martha Zeron

About

Detail

Behavioral traits