M

Marry Shade

About

Detail

Ocean City, New Jersey, United States

Timeline

work
Job
school
Education
folder
Project

Résumé

Jobs verified_user 0% verified
  • PulsePoint
    Senior CRM Engineer
    PulsePoint
    Jul 2023 - Current (3 years)
    • Lead the development of custom Apex classes, triggers, and LWC components to improve system functionality and performance. • Spearheaded Salesforce integration projects with telephony platforms, optimizing real-time data synchronization and enhancing agent efficiency. • Improved Zoho CRM's client management processes by optimizing data flow and system performance, ensuring higher reliability and scalability. • Engineered seamless API integrations between Zoho CRM and third-party systems, enhancing automation and ensuring smooth data synchronization. • Automated Zoho CRM workflows using custom functions and blueprints, significantly improving operational efficiency and minimizing manual intervention. • Provided strategic technical recommen
  • HTD Health
    CRM Engineer
    HTD Health
    Aug 2019 - Jun 2023 (3 years 11 months)
    • Customized Salesforce automation processes, streamlining critical business workflows, improving operational efficiency, and reducing manual intervention across key functions. • Developed optimized SOQL queries to efficiently handle large data sets, enhancing system performance and ensuring faster data retrieval for reporting and analytics. • Collaborated closely with the Data Engineering team to design, implement, and maintain robust ETL processes, improving Salesforce data integration with external systems. • Enhanced user interface design by integrating custom Lightning Web Components (LWC), improving the overall user experience and increasing adoption among internal stakeholders. • Worked closely with cross-functional teams to develop
  • O
    Junior CRM Engineer
    Ontra
    Jul 2017 - Jul 2019 (2 years 1 month)
    • Assisted in the development and maintenance of custom Salesforce applications, utilizing Apex for automation, SOQL for data querying, and Aura Components for building user interfaces and custom functionalities. • Participated in designing and executing efficient SOQL queries to extract data, streamlining reporting processes, improving accuracy, and ensuring better data insights. • Supported the automation of critical business processes using Salesforce Process Builder and Workflow Rules, reducing manual workload and improving operational efficiency. • Provided technical support for system users, troubleshooting issues related to Salesforce CRM configurations, integrations, and general system performance. • Collaborated with senior enginee
Education verified_user 0% verified
  • B
    Bachelor's of Computer Science
    May 2012 - Jul 2016 (4 years 3 months)
Projects (professional or personal) verified_user 0% verified
  • S
    Salesforce to Zoho CRM Data Integration and Migration System
    Aug 2022 - Aug 2025 (3 years 1 month)
    I developed a system to automate data migration and synchronization between Salesforce and Zoho CRM, using APIs and ETL processes. This ensured real-time data integrity across both platforms, reducing manual data updates and enhancing system efficiency. The project streamlined CRM workflows, making data management more seamless and consistent.