M

Marry Shade

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Ocean City, New Jersey, United States

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Résumé


Jobs verified_user 0% verified
  • PulsePoint
    Senior CRM Engineer
    PulsePoint
    Jul 2023 - Current (3 years 4 months)
    • Lead the development of custom Apex classes, triggers, and LWC components to improve system functionality
    and performance.
    • Spearheaded Salesforce integration projects with telephony platforms, optimizing real-time data synchronization
    and enhancing agent efficiency.
    • Improved Zoho CRM's client management processes by optimizing data flow and system performance, ensuring
    higher reliability and scalability.
    • Engineered seamless API integrations between Zoho CRM and third-party systems, enhancing automation and
    ensuring smooth data synchronization.
    • Automated Zoho CRM workflows using custom functions and blueprints, significantly improving operational
    efficiency and minimizing manual interven
  • HTD Health
    CRM Engineer
    HTD Health
    Aug 2019 - Jun 2023 (3 years 11 months)
    • Customized Salesforce automation processes, streamlining critical business workflows, improving operational
    efficiency, and reducing manual intervention across key functions.
    • Developed optimized SOQL queries to efficiently handle large data sets, enhancing system performance and
    ensuring faster data retrieval for reporting and analytics.
    • Collaborated closely with the Data Engineering team to design, implement, and maintain robust ETL processes,
    improving Salesforce data integration with external systems.
    • Enhanced user interface design by integrating custom Lightning Web Components (LWC), improving the overall
    user experience and increasing adoption among internal stakeholders.
    • Worked closely
  • Ontra
    Junior CRM Engineer
    Ontra
    Jul 2017 - Jul 2019 (2 years 1 month)
    • Assisted in the development and maintenance of custom Salesforce applications, utilizing Apex for automation,
    SOQL for data querying, and Aura Components for building user interfaces and custom functionalities.
    • Participated in designing and executing efficient SOQL queries to extract data, streamlining reporting processes,
    improving accuracy, and ensuring better data insights.
    • Supported the automation of critical business processes using Salesforce Process Builder and Workflow Rules,
    reducing manual workload and improving operational efficiency.
    • Provided technical support for system users, troubleshooting issues related to Salesforce CRM configurations,
    integrations, and general system performance.
Education verified_user 0% verified
  • B
    Bachelor's of Computer Science
    May 2012 - Jul 2016 (4 years 3 months)
Projects (professional or personal) verified_user 0% verified
  • S
    Salesforce to Zoho CRM Data Integration and Migration System
    Aug 2022 - Aug 2025 (3 years 1 month)
    I developed a system to automate data migration and synchronization between Salesforce and Zoho CRM, using APIs and ETL processes. This ensured real-time
    data integrity across both platforms, reducing manual data updates and enhancing system efficiency. The project
    streamlined CRM workflows, making data management more seamless and consistent.