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Milena Marroquín Suárez

About

Detail

Homemaker, business administrator, ERP Consultant
Illinois, United States

Contact Milena regarding: 

work
Full-time jobs
Starting at USD100K/year
Flexible work
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Finding mentors
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • E
    Customer Service – International Specialist Representative
    Encore Packaging LLC
    Apr 2022 - Current (3 years 2 months)
    - Responsible for the overall sales orders process: quotations, sales orders, returns, replacements, credits, tracking information, invoices, docs. Communicate clearly and effectively with local and international customers providing excellent service.
  • SRF Consultores
    Dynamics AX Functional Consultant
    SRF Consultores
    Nov 2013 - Sep 2014 (11 months)
    - Performed complete cycle of Microsoft Dynamics AX implementation projects, since analysis until go live. I worked for different kind of industries: services, manufacturing, retail under Sure Step methodology.
  • AlfaPeople S.A.S.
    Human Resources, Payroll & ERP Consultant
    AlfaPeople S.A.S.
    Aug 2009 - Oct 2013 (4 years 3 months)
    - Analysis, design and co-creation of the Payroll Costa Rica module. - Performed complete cycle of Microsoft Dynamics AX implementation projects, since analysis until go live. Industries: services, manufacturing, retail, agriculture. In charged of HR and Payroll module implementation and support.
  • Digital Ware SA
    Human Resources and Payroll Consultant
    Digital Ware SA
    Mar 2008 - Aug 2009 (1 year 6 months)
    - Worked in HR and Payroll implementation projects. I worked for different industries: Manufacturing, educational and services. I was part to the Customer service and support team.
  • Heinsohn Software House
    Payroll Consultant
    Heinsohn Software House
    Jan 2007 - Feb 2008 (1 year 2 months)
    - Responsible for the complete outsourced human resources and payroll process of seven different companies. Responsible of Software Design updates based in the annual law changes.
  • Interactivo Contact Center S.A.
    Customer Service BackOffice
    Interactivo Contact Center S.A.
    Jun 2005 - Jan 2007 (1 year 8 months)
    - I was part of the Samsung Electronics Colombia customer service team. Guide callers through troubleshooting, de-escalated situations involving dissatisfied customers, offering assistance and support. Take customer calls and Chat moderator.
Education verified_user 0% verified
  • College of Lake County
    English
    College of Lake County
    Aug 2017 - Mar 2018 (8 months)
  • University of Utah
    English as a second language
    University of Utah
    Aug 2015 - Mar 2016 (8 months)
  • Universidad de la Salle
    Bachelor of Business Administration
    Universidad de la Salle
    Jan 2003 - Aug 2010 (7 years 8 months)