Marques Butilla

Marques Butilla

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System Administrator
Chicago, Illinois, United States
Contact Marques regarding: 
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Full-time jobs
Flexible work
Starting at USD55/hour

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Résumé

Jobs verified_user 0% verified
  • Oportun
    Collaboration System Administrator II & Software Engineer
    Oportun
    Oct 2022 - Current (4 years)
    - Manage Salesforce for integrations, connections, and access issues with Simpplr.
    - Create Confluence Spaces, interactive forms using Confiforms, custom integrations and Marcos, as well as using HTML and CSS to customize confluence pages.
    - Handle management of pages and access within Coda, ProductBoard, SurveyMonkey, Zoom, Mural, and Onna.
    - Launched Slack within the company and govern over external access, 4 slack workspaces, and configured integrations and bots within slack channels.
    - Create an API integration with Simpplr and Service Now to add knowledge based from Simpplr into Service Now similar to that of a library.
    - Create and update JavaScript scripts that would pull in data from Jira and display in a cu
  • Oportun
    System Administrator
    Oportun
    Sep 2021 - Current (5 years 1 month)
  • Oportun
    Atlassian Systems Specialist
    Oportun
    Aug 2021 - Current (5 years 2 months)
  • Dropbox
    Software Engineer
    Dropbox
    May 2019 - Sep 2021 (2 years 5 months)
  • Dropbox
    Software Engineer
    Dropbox
    May 2019 - Jul 2021 (2 years 3 months)
    - Built a custom integration between Jira Service Desk and LeanIX software that is fully automated and allows the 2 softwares to communicate with each other using python.
    - Created and managed Jira projects along with permission, field, and workflow schemes based on customer requests from review meetings where we had outlined requirements and use cases.
    - Update and manage 3 Jira Servers from backend configuration to User Interface, as well as migrate projects from Jira Cloud towards Jira Data Center.
    - Grant access to Jira and plugins such as service desk, structure, and confluence to users and teams with documentation and guidelines on how to properly use.
    - Created Webhook for ServiceNow to create tickets in Jira and
  • Clover Health
    IT desktop support
    Clover Health
    Sep 2018 - May 2019 (9 months)
    - Created a Jira bot to auto assign tickets, message assignee of any changes and updates on slack, follow up with customers and close out tickets, and manage queue of multiple projects in Jira simultaneously.
    - Arranged meetings with teams to create Portfolios, projects, and forms for Service Desk in Jira by brainstorming ideas they of what they had wanted and what was possible to implement.
    - Manage over 25 Jira Project including about 2/3rds of our Jira Service Desks and Jira projects from Permission Schemes, email request, workflows, and custom features based on the projects and integration.
    - Troubleshoot access and file directory within AWS S3, Cyberduck, SFTP, Asana, Mode and using terminal to access 3rd party servers
  • Docker, Inc
    Service Desk Associate
    Docker, Inc
    Mar 2018 - Aug 2018 (6 months)
    - Manage and maintained 73 projects within Jira and 28 confluence spaces by setting restrictions and creating custom permission.
    - Reconfigured OS for Mac, Windows 10 and ubuntu as well as re-imaging and repairing MacBooks and Dells.
    - Generate audit reports from Github and Atlassian using api keys with python for maintaining users and 2 Factor Authentication.
  • Bank of the West
    Data Scientist
    Bank of the West
    Feb 2017 - Dec 2017 (11 months)
    • Developed SharePoint Sites with custom pages, views, graphs and calendars that are automated with workflows and formulas through excel visual basic scripting.
    • Created python script to extract data from Oracle database into excel document and used web scrapping of external banking websites to fill in missing data.
  • Bank of the West
    SharePoint Developer & Administrator
    Bank of the West
    Aug 2016 - Feb 2017 (7 months)
    • Develop SharePoint Sites with custom pages and calendars that are automated with workflows and formulas
    • Daily upload, manage and maintain all data, filters, and lists within 11 SharePoint sites
    • Display views and graphs through up keep of external connections such as excel, access, and C# coding
  • Bank of the West
    Data Architecture Engineer
    Bank of the West
    Feb 2016 - Aug 2016 (7 months)
    • Manage and integrate new information of source systems into data inventory as reference for IT team
    • Create SQL scripts to automate inputs, organize data and information within an internal database for reference, history, and to collect data related to implemented SQL scripts for source systems operational checks
    • Developed a user friendly website to showcase data and information of 83 source systems and daily overflow charts of system progress
  • Freelance Web Developer / Designer
    Full stack developer
    Freelance Web Developer / Designer
    Feb 2016 - Current (10 years 8 months)
  • Bank of the West
    Data Architecture Engineer
    Bank of the West
    Feb 2016 - Dec 2017 (1 year 11 months)
  • F
    Freelance
    Jan 2016 - Current (10 years 9 months)
  • Z
    Assistant
    Zentner and Zentner
    Jun 2015 - Aug 2015 (3 months)
    • Established and maintained library record keeping system of virtual and hardcopy documents from 1969 to current
    • Provided IT software and hardware support for 15 Employees, including upgrades and hardware configuration
Education verified_user 0% verified
  • Udacity
    Deep Learning Nanodegree, Artificial Intelligence
    Udacity
    Jan 2018 - Jan 2019 (1 year 1 month)
  • Udacity
    Virtual Reality Nanodegree, Modeling, Virtual Environments and Simulation
    Udacity
    Jan 2017 - Jan 2018 (1 year 1 month)
  • Udacity
    Full Stack Web Developer Nanodegree, Web/Multimedia Management and Webmaster
    Udacity
    Jan 2017
  • Year Up
    Year Up
    Year Up
    Jan 2015 - Jan 2016 (1 year 1 month)
  • Udacity
    Intro to Programming Nanodegree, Learn to Code
    Udacity
    Jan 2015 - Jan 2016 (1 year 1 month)
  • Chabot College
    Chabot College
    Chabot College
    Jan 2013 - Jan 2014 (1 year 1 month)
  • Saint Mary's College of California
    Saint Mary's College of California
    Saint Mary's College of California
    Jan 2011 - Jan 2013 (2 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • W
    Web Scrapping for Database
    Jul 2017 - Current (9 years 3 months)
    Developed Python script that extracts data from Oracle database and converts them into an Excel file and uses web scrapping to extract missing information online to fill into the document.
    The code runs through a single script with limited user interface, but features a debugging function for web scrapping through Python packages such as BeautifulSoup and Selenium.
Awards verified_user 0% verified
  • C
    Core Values
    Charisse Wilkins
    Dec 2015
    In recognition of your hard work in completing all the steps to succeed during the Learning and Development Phase at Year Up San Francisco Bay Area.