Maroof Riaz

Maroof Riaz

About

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National Capital Territory of Delhi, India

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • R
    Sr. Associate
    Radius Global Solutions India BPO pvt ltd,
    Oct 2024 - Mar 2025 (6 months)
    Initiate contact with individuals or businesses via phone, email, or written communication to collect outstanding debts. Use professional and respectful communication to explain the nature and amount of the debt. Offer options such as settlements, payment plans, or hardship programs when applicable. Document all debtor interactions, payment arrangements, and account updates in collection software or CRM systems.
  • T
    Senior Sales Associate
    Telus International,
    Jan 2022 - Sep 2024 (2 years 9 months)
    Identify, approach, and acquire new customers (individual or business) for telecom products and services such as mobile plans, internet packages, and enterprise solutions. Maintain and grow existing customer accounts by providing ongoing support and identifying upselling or cross-selling opportunities. Stay updated on all TELUS product offerings, pricing, promotions, and network features. Educate customers on suitable solutions based on their unique needs, usage habits, and business requirements. Meet or exceed sales targets, quotas, and KPIs. Manage a portfolio of accounts, ensuring a high level of customer satisfaction and identifying long-term opportunities. Use CRM tools (e.g., Salesforce) to track sales activities, customer interaction
  • X
    Senior Executive (Inside Sales)
    Xdbs Pvt ltd,
    Oct 2020 - Mar 2021 (6 months)
    Identify potential leads through market research, social media (e.g., LinkedIn), CRM databases, and inbound lead sources. Qualify prospects based on predefined criteria such as company size, industry, tech stack, and buying intent. Initiate contact with potential customers via cold emails, phone calls, and social platforms. Create and personalize outreach sequences to engage prospects effectively. Use frameworks like BANT (Budget, Authority, Need, Timeline) or CHAMP to assess whether a lead is sales-ready. Gather critical information to pass along to Account Executives (AEs) or Sales Development Reps (SDRs). Report regularly to sales and marketing leadership on lead quality and trends. Stay informed about the SaaS product, competitors, and
  • D
    Senior Sales Associate
    DESQWORX Pvt Ltd,
    Dec 2018 - Jan 2020 (1 year 2 months)
    Identify and contact potential borrowers who may benefit from student loan consolidation or repayment optimization. Respond to inbound inquiries generated from marketing campaigns, online ads, or referrals. Work with debtors to negotiate repayment plans that align with their financial situation and company policies. Offer options such as settlements, payment plans, or hardship programs when applicable. Document all debtor interactions, payment arrangements, and account updates in collection software or CRM systems. Ensure records are up to date and compliant with legal and regulatory standards.
Education verified_user 0% verified
  • C
    Master of Commerce
    C.S.J.M University
    May 2018 - Apr 2020 (2 years)
  • C
    Bachelor of Commerce
    C.S.J.M University
    Apr 2015 - Apr 2018 (3 years 1 month)