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Marla Johnson Needham
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Provincia de San José, Costa Rica
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Résumé
Jobs
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- SHuman Resources SpecialistSamba MovingJan 2022 - Current (4 years 5 months)As a Human Resources Specialist, I managed full-cycle recruitment, including job postings, candidate screening, and onboarding processes. I processed weekly payroll and supported tax reporting while maintaining and auditing employee records for accuracy and compliance. My role involved coordinating schedules and tracking employee attendance, ensuring efficient operations within the organization. I handled confidential employee information with discretion and supported employee relations by resolving workplace issues effectively. Additionally, I utilized CRM tools to manage client estimates and scheduling, which enhanced our communication and service delivery. I also leveraged artificial intelligence (AI) to create engaging flyers and develo
- LSpanish-English InterpreterLanguage Line SolutionsJan 2019 - Nov 2021 (2 years 11 months)As a Spanish-English Interpreter, I provided precise interpretation services across legal, medical, and administrative settings, ensuring the accuracy and confidentiality of sensitive information. My role required not only a deep understanding of language interpretation but also the ability to manage client relationships effectively. While account management and client onboarding were not my primary responsibilities, I utilized CRM tools to maintain organized records of client interactions, which enhanced communication and service delivery. Additionally, I developed scripts and forms to streamline the interpretation process, ensuring clarity and efficiency in every assignment. My familiarity with Software as a Service (SaaS) platforms furth
- IHuman Resources AssistantInstant Action SportsbookFeb 2000 - Aug 2012 (12 years 7 months)As a Human Resources Assistant, I supported hiring and onboarding processes, ensuring a smooth transition for new employees into the organization. I maintained accurate personnel records and administrative documentation, which were essential for compliance and operational efficiency. Additionally, I managed financial transactions, including deposits and withdrawals, which required a keen attention to detail and adherence to company policies. My experience in account management allowed me to open accounts for new hires, ensuring they completed necessary deposits and met rollover requirements for withdrawals. This financial oversight not only facilitated a seamless onboarding experience but also contributed to overall employee satisfaction an
- SPublic Defense Assistant (Temporary)Supreme Court of Justice Puerto LimónJan 1997 - Dec 1999 (3 years)As a Public Defense Assistant (Temporary), I was responsible for reviewing, organizing, and managing legal case files, ensuring that all documentation was accurate and up-to-date. I supported various legal documentation and administrative processes to facilitate efficient case handling. Additionally, I utilized my understanding of customer success principles to ensure that clients who could afford legal representation were informed about their options, thereby enhancing their access to necessary legal resources and support.
Education
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- UBachelor's Degree in LawUniversidad Hispano-AmericanJan 2021 - Current (5 years 5 months)(In progress)
Advanced English CertificationCebu Institute of TechnologyNov 2018 - Dec 2019 (1 year 2 months)- CComputer Skills CertificationFeb 2015 - Dec 2015 (11 months)