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Markus Saint Jean
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Freelance Web Developer
Texas, United States
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Service Desk Analyst public Remote experienceDatavantMar 2024 - Current (2 years 4 months)Respond to and resolve Active Directory, Exchange Online, and Microsoft 365 tickets. • Managed user accounts, groups, and permissions in both on-prem AD and Azure AD. • Supported mailbox access, shared mailboxes, and mail flow troubleshooting. • Troubleshot identity and access management issues including SSO and MFA. • Documented technical resolutions and updated internal knowledge base.- Freelance Web DeveloperfreelanceJan 2021 - Current (5 years 6 months)
- SField Service Technician IIISungsanus / IHAJan 2017 - Apr 2019 (2 years 4 months)Deployed and managed Windows Server and AD environments in clinical settings. • Installed and configured Cisco switches; managed cabling and port mapping. • Supported hardware troubleshooting, RAID drive replacements, and server provisioning. • Delivered onsite end-user support with focus on account and access management.
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- MMy PortfolioMy Portfolio
- OOnline Shoe Store