Markjay Jheson P. Caliente
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Markjay Jheson P. Caliente

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Metro Manila, Philippines

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Jobs verified_user 0% verified
  • tawk.to
    Livechat Customer Support/ Data Entry Analyst
    tawk.to
    Mar 2018 - Current (7 years 4 months)
    Data Entry, Ticket and Refund support, Livechat Support • • Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency. • Communicated with customers through online chats and emails to assess customer needs and provide solutions. • Maintained excellent customer satisfaction by offering friendly, helpful and informative customer service. • Training new hires
  • A
    Customer Sales Consultant
    Acquire Asia Pacific Philippines
    Jan 2013 - Feb 2018 (5 years 2 months)
    • Telco Inbound and Outbound Sales, Residential and Business, Handled COLD calling and B2B Sales, Acted as Sales Coach, Existing Customer - Accounts Assistant • Demonstrated a great telephone manner and ability to talk engagingly to various customers. • Qualified customers' needs and expectations on sale prices, increasing revenue while enhancing customer expectations.
  • C
    OUTBOUND SALES REP GLOBAL
    Contact Solutions
    Mar 2011 - Oct 2012 (1 year 8 months)
    • Healthcare Insurance, Car Insurance, Total Home care • Generated sales by prospecting leads, cold calling and closing deals. Cold-called prospective customers to build relationships. •
Education verified_user 0% verified
  • University of the East
    BA Broadcast Communication
    University of the East
    Jun 2009 - Sep 2012 (3 years 4 months)