M

Mark Dhaniel T. Caumeran

About

Detail

Cebu City, Central Visayas, Philippines
Contact Mark regarding: 
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Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • O
    Prior Authorization Tech
    Optum Global Solutions
    Oct 2025 - May 2026 (8 months)
    Responsible for initiating medication authorizations through providers’ offices, processing requests via phone, fax, and online applications, and conducting outbound follow-ups for denied authorizations.
  • TAHCHE Outsourcing Services Inc.
    Billing Specialist (Inbound and Outbound)
    TAHCHE Outsourcing Services Inc.
    Jan 2025 - Jul 2025 (7 months)
    Image Care Center providing advanced imaging services such as mammograms, CT scans, MRIs, bone density tests, X-rays, and ultrasounds. Billing statements are submitted to the patient’s insurance, and payment collection is managed either through patient outreach calls or by patients contacting the billing department directly.
  • A
    Inbound Sales Representative
    Accenture Inc. (Verizon Account Telecommunication)
    Apr 2024 - Jan 2025 (10 months)
    Verizon Wireless consumer telecommunications account specializing in postpaid plans, customer services, perks, and technical support.
  • X
    Customer Service Representative (Chat Support)
    XtendOps Philippines Inc.
    Oct 2023 - Feb 2024 (5 months)
    Factor and Green Chef accounts specializing in ready-to-eat food packages, providing convenient meal solutions for customers.
  • D
    Technical Support Representative
    Dexcom Philippines Inc.
    Jan 2022 - Aug 2023 (1 year 8 months)
    Focuses on customer glucose monitoring through a receiver device or mobile app. Provides assistance to customers experiencing technical issues with device functionality or reading accuracy.
  • O
    Point of Contact (POC) / Subject Matter Expert / Customer Infusion Set Billing Representative
    Optum Global Solutions
    Oct 2015 - May 2021 (5 years 8 months)
    • Point of Contact (POC) - Pharmacy Help Desk role focusing on administrative tasks, team management, performance feedback on individual and group scores, and conducting coaching sessions to enhance skills and knowledge within the account.
    • Subject Matter Expert (Inbound) – Pharmacy Help Desk specializing in pharmaceutical claims under Part D insurance. Responsibilities include processing early medication refills for situations such as vacations, dosage changes, high-cost prescriptions, emergencies, long-term care, and lost medication overrides, as well as handling escalations and management calls.
    • Customer Infusion set billing representative (Back Office) – Responsible for billing customers through their hospital health insura
Education verified_user 0% verified
  • U
    Undergraduate
    University of Cebu (UC) Banilad
    Jun 2016 - Oct 2016 (5 months)
  • U
    Undergraduate
    University of San Carlos (USC) TC
    Jun 2008 - Mar 2011 (2 years 10 months)