Mark Anthony Lim

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Business Development Rep

Thrivesource-

Apr 2025 - Aug 2025 (5 months)

• Generate new leads through Google, Linkedin, etc • Contact potential clients through phone or email, etc and set initial appointments. • Talk to decision makers via zoom or gmeet to finalize deal. • Educate and answer clients objections about the product and services.

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Sales Development Rep

Logix BPO-

Jan 2025 - Apr 2025 (4 months)

• Generate new leads through Google, Linkedin, etc • Contact potential clients through phone or email, etc and set initial appointments. • Talk to decision makers and set final appointments with closers. • Educate and answer clients objections about the product and services.

Account Executive

STAFFVIRTUAL

Aug 2024 - Dec 2024 (5 months)

• Contact potential clients and introduce them to company's portfolio. • Educate and answer clients objections about the product and services. • Generate new leads with initial interest about the investment. • Talk to decision makers and set new appointments to seniors to close deals.

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Senior Sales Associates

MCC BPO Services

Dec 2021 - Mar 2024 (2 years 4 months)

• Cold call potential clients and introduce to them the online trading product. • Generate new leads with initial interest in online trading. • Set new appointments to talk to clients and close deals.

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Senior Sales Specialist

Fusion BPO

Feb 2020 - Nov 2021 (1 year 10 months)

• Contact and set appointments with homeowners on renovating their homes. • Connect homeowners to skilled workers they need for their home renovation needs. • Identify other projects they want done and cross sell them services they will need.

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Customer Service Specialist

EXL CEBU

Jan 2018 - Feb 2020 (2 years 2 months)

• Assist customers confirming their orders and real-time tracking of their parcel. • Contact partner carrier and relay possible arrival or turnaround time. • Assist both shipper and consignee on issues with the pickup or delivery.

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Customer Service Specialist

ePerformax Cebu

Oct 2014 - Nov 2017 (3 years 2 months)

• Assist buyers and sellers on an online market platform transaction. • Mediate between buyers and sellers to have and amicable setlement. • Educate customers of their delivery process and return process.

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Technical Support Associate

TELEPERFORMANCE CEBU INC

Oct 2012 - Sep 2014 (2 years)

• Assist new customer with seting up and make sure they're connected • Troubleshoot and fix technical issues for customers internet, cable, and phone. • Educate customers of their bill and bill disputes. • Up sale to customers new package add-ons that will make their experience superb.

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Customer Service Associate

QUALFON PHILIPPINES INC

Jun 2010 - Jun 2012 (2 years 1 month)

• Deliver exceptional customer service for current subscribers • Assist subscribers with their real-time billing and technical concerns. • Assist subscribers for any repair or return process.

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