Mark Anthony Layva

Jobs 0% verified

C

BUSINESS OWNER

Champions Sports Bar

Feb 2016 - Oct 2020 (4 years 9 months)

❖ Providing excellent waiter service to ensure satisfaction. ❖ Taking customer orders and delivering food and beverages. ❖ Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
K

Cars Sales Executive

Kotse Network

Nov 2012 - Dec 2015 (3 years 2 months)
T

Team Leader

Oct 2010 - Nov 2012 (2 years 2 months)

❖ Create an inspiring team environment with an open communication culture ❖ Set clear team goals/consistent with meeting team ❖ Oversee day-to-day operation ❖ Monitor team performance and report on metrics ❖ Discover training needs and provide coaching ❖ Listen to team members' feedback and resolve any issues or conflict ❖ Motivate team members to deliver Script ❖ B2B account ( small and medium Businesses in the U.S)
Call Center Agent/ Closer/ Verifier

ONE Contact Center

Nov 2008 - Oct 2010 (2 years)
A

Asst.Team Leader/ Verifier

Dec 2007 - Oct 2008 (11 months)

❖ To assist the Team Leader to deliver the required number of Teams, ensuring delivery complies with the structured ❖ Work with the Team Leader to progress young people through the programme in line with local budgets, achieving a range of KPI targets. B2b Sales Account
C

Call Center Agent

May 2007 - Dec 2007 (8 months)
P

Sales Representative

Pacific Hub:

May 2006 - Mar 2008 (1 year 11 months)

Outbound sales (Hard Selling) ❖ Active Listening skill ❖ Persuasive ❖ Strong Communication skills "Top Seller

Education 0% verified

Mark Anthony Layva

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