Marjory Agcopra Ceniza

Logistics Specialist and Customer Success with 5+ years of experience supporting international clients in freight operations, track & trace, and dispatch coordination. Skilled in shipment tracking, load planning, appointment scheduling, and route optimization, with expertise in CRM and TMS platforms like Salesforce, Zendesk, and Sylectus. Proven ability to resolve client issues efficiently while ensuring timely and accurate deliveries. Adept at streamlining workflows, improving operational efficiency, and coordinating cross-functional teams to enhance customer readiness. Committed to delivering seamless logistics solutions and exceptional customer experiences across global operations.