M

Marjorie Fullero

About

Detail

FREELANCE CUSTOMER SUPPORT
Magalang, Central Luzon, Philippines
Contact Marjorie regarding: 
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Full-time jobs

Timeline

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Atidiv
    Independent Contractor for Customer Support & Admin Support
    Atidiv
    Feb 2024 - Current (2 years 6 months)
    • Driving operational excellence by managing multi-channel customer support via email and live chat while collaborating with internal departments to resolve escalations and developing (SOPs) to support the ongoing expansion of the support team.
  • Concentrix
    Email Support - WFH
    Concentrix
    Nov 2022 - Jan 2024 (1 year 3 months)
    • Managing B2B client relations by providing dedicated support and technical assistance for complex cases and inquiries.
  • Sutherland Global Services
    Customer Service for E-commerce
    Sutherland Global Services
    Jun 2017 - Jan 2020 (2 years 8 months)
    • Facilitate seamless customer experiences by managing a comprehensive support ticketing system, specializing in dispute resolution and product quality inquiries.
Education verified_user 0% verified
  • Pampanga Agricultural College
    BS Information Technology
    Pampanga Agricultural College
    Jan 2012 - Jan 2013 (1 year 1 month)