Marius Iulian Sprincenatu

Marius Iulian Sprincenatu

About

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Senior Sales & CX Leader | Growth & Retention Strategist | Strategic Relationship Builder | Innovative Communicator
Romania
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Résumé

Jobs verified_user 0% verified
  • Cenosco
    Senior Customer Success Manager
    Cenosco
    Oct 2025 - Current (10 months)
    Leading strategic enterprise relationships with major global Oil & Gas corporations. Driving long-term account growth and customer engagement strategies across complex stakeholder environments. Supporting ARR expansion initiatives and strengthening executive-level partnerships, contributing to over 300% ARR growth within current accounts. Coaching internal teams to improve customer-facing engagement and strategic communication. Contributing to multi-year partnership development and customer success initiatives
  • Teramind
    Senior Expansion Manager
    Teramind
    Nov 2023 - Oct 2025 (2 years)
    Lead Customer Success and Expansion team to proactively engage with customers, ensuring high retention rates and expansion opportunities Improved Net Retention Rate from 80% to 96% YoY by implementing success plans and customer health tracking Executed data-driven strategies and collaborated with cross-functional teams to address customer needs Analyzed user behavior, identified risks, and created scalable processes to enhance customer adoption, satisfaction, and long-term success Created dashboards and reports to monitor Sales success and align strategies with organizational goals
  • Acronis
    Senior Cloud Partner Success Manager
    Acronis
    Mar 2020 - Oct 2023 (3 years 8 months)
    Drove a 420% increase in ARR and reduced churn by 30% through strategic upselling and lifecycle engagement plans Managed complex, multi-departmental deals with C-level clients Developed stakeholder maps, resolved complaints, and translated communication objectives into actionable strategies Led strategic business development initiatives, helping partners expand their offerings and adopt new technologies (35% early adoption rate). Maintained a Net Retention Rate of 98% year-over year Developed and executed tailored sales and upsell strategies to increase revenue
  • Oracle
    Enterprise and Corporate Account Manager
    Oracle
    Dec 2018 - Mar 2020 (1 year 4 months)
    Managed commercial and enterprise accounts in the US and EU Negotiate deals ranging from $50K to $1M, 128% Q over Q target achievement Best Project Finder in April 2019 Best innovative deal negotiations and strategy implementation C-Level Engagement and Development
  • Veeam Software
    Account Manager
    Veeam Software
    Jan 2017 - Nov 2018 (1 year 11 months)
    Managed sales for commercial accounts in the EMEA region, delivering 145% growth quarter-over-quarter. Identified new business opportunities, and exceeded sales targets. Built performance dashboards to drive strategic sales decisions based on KPI
  • Microsoft
    Account Manager
    Microsoft
    Oct 2014 - Jan 2017 (2 years 4 months)
    Delivered consultancy Sales to SMB and Corporate customers, resulting in over 160% quarter-over-quarter growth. Best Sales award. Best Cloud Sales for O365 promoter Pioneered early adoption and innovative sales strategies
  • Honeywell
    Customer Success Manager
    Honeywell
    Aug 2011 - Jan 2013 (1 year 6 months)
    Managed complex deals with a 96% retention rate. Managed client and partner relationships; created procedures and upselling playbooks Awarded for best upsell performance with 165% target achievement
  • Ing
    Enterprise Account Manager
    Ing
    May 2006 - Aug 2011 (5 years 4 months)
    Recognized for innovative customer practices Top 20 sales performance for banking products at Regional Level Coordinating corporate and retail activities within the branch (when the branch manager was out of the office) Corporate operations monitoring Cash and noncash transactions 2010 Innovation Prize GO SMART within ING Bank 2007 Quality Certificate for Customer Relations 2006 services package idea
Education verified_user 0% verified
  • KEA Københavns Erhvervsakademi
    Bachelor Degree Project Manager, Project Management
    KEA Københavns Erhvervsakademi
    Jan 2013 - Dec 2014 (2 years)
  • Universitatea din Craiova
    Master Degree in Financial and Banking Management
    Universitatea din Craiova
    Jan 2006 - Dec 2008 (3 years)
  • Universitatea din Craiova
    Banking and finances, Finance and Banking
    Universitatea din Craiova
    Jan 2002 - Dec 2006 (5 years)
  • Universitatea din Craiova
    Banking and finances
    Universitatea din Craiova
    Jan 2002 - Dec 2006 (5 years)
Awards verified_user 0% verified
  • B
    Best Sales Person Q3 2017 at Veeam
    Sep 2017
  • Microsoft Partner
    Best Sales For Microsoft Products
    Microsoft Partner
    Jan 2015
    Best sales for Cloud and ERP solutions.
  • Honeywell
    Prize for customer relations within Honeywell
    Honeywell
    Jan 2012
    My motto is : treat every customer like he is the best and biggest customer the company ever had. Customer satisfaction is very important for me as a provider of services.
  • Ing
    Innovation Prize GO SMART within ING Bank
    Ing
    Jan 2010
    The idea was regarding mixing corporate and private banking products for better sales when approaching companies.