Marissa Tria

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AU Real Estate Cold Caller

PRD Real Estate Australia

Aug 2021 - Feb 2023 (1 year 7 months)

Verifying and Setting up appointments with buyers and sellers. Property research using different search engines and sites like Zillow. Responding to Email and Live chats Inquiries. Deliver promotional presentations to current or prospective customers. Records transaction and activities done during call using Salesforce and RingCentral.

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AU Recruitment Coordinator

SOS Labour Solutions

Sep 2020 - Feb 2026 (5 years 6 months)

Designing and implementing overall recruiting strategy. Consulting with managers to discover staff requirements and specific job objectives. Writing and posting job descriptions on career websites and social media sites like LinkedIn, Facebook and Instagram. Managing CRMs like Zoho Recruit, OnePage, WholesalSMS and Airtable. Source candidates by using databases and social media. Evaluate and screen resumes and cover letters. Provide a shortlist of qualified candidates to hiring managers. Help the hiring team with recruiting methods and interview questions. Contact new employees and prepare on boarding sessions. Maintain a complete record of interviews and new hires. Stay up-to-date with current recruiting methods. • Leveraged lead mining te

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Business Development Specialist

R3D Roofing and Construction

May 2020 - Apr 2021 (1 year)

Research potential customer's information correctly. Produce creative strategies for targeting commercial property owners or property managers in order to book appointments and influence company revenue. Calling prospective clients and scheduling appointments for company's expert roof techs to inspect and estimate. Answers inbound calls inquiries from company's prospective and current clients or customers. Send emails to contact clients, both current and prospective, to answer any questions, schedule meetings with property owner or property manager, or reschedule meetings as needed. Maintain records of customer accounts. Records transaction and activities done during call using Agile CRM and Twilio.

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US Real Estate Cold Caller

Independent Fairway Mortgage Corporation

Oct 2019 - Dec 2020 (1 year 3 months)

Managing social media presence. Verifying and Setting up appointments with buyers and sellers. Property research using different search engines and sites like Zillow. Responding to Email and Live chats Inquiries. Deliver promotional presentations to current or prospective customers. Records transaction and activities done during call using Salesforce and RingCentral.

Sales Development Representative Appointment Setter

KeepTruckin

Dec 2018 - Sep 2019 (10 months)

Contact current or potential customers to promote products or services. Schedule appointments with prospective customers. Maintain records of customer accounts. Explain technical product or service information to customers. Deliver promotional presentations to current or prospective customers. Schedule appointments with prospective customers. Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts. Records transaction and activities done during call using Salesforce and Outreach.

Leads Generation Specialist

i-Tech Global Business Solutions

Dec 2017 - Dec 2018 (1 year 1 month)

Conducts market research and look for potential partners for the company. Contacts businesses by telephone/email in order to solicit sales by introducing services. Identifies the business to a sales lead. Obtains names and telephone numbers of prospects from sources such as telephone directories, magazines reply cards and lists purchased from other organizations. Nurture a marketing lead to a sales lead by developing constructive and cooperative working relationships with the prospects and maintaining them overtime. Maintain records of contact information and marketing database. Answers telephone calls from prospects who have been solicited through sales activities. Responsible for establishing good relationship with clients. Assigned to ge

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Senior Customer Service Executive

BARCLAYS BANK

Nov 2015 - Nov 2017 (2 years 1 month)

Answers customers telephone calls regarding existing accounts, make account changes as requested by the customers, respond to questions and concerns about bank services. Process new bank account for the customers and give options to suit their business needs. Process new and replacement cards for the customers. Provides up-to-date knowledge of bank policies regarding payments, account changes, and upgrades. Assists agents in handling customer's business accounts.

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Customer Care Supervisor (Pioneer)

APAC Customer Service. Inc

Jun 2007 - Jul 2009 (2 years 2 months)

Pioneers the Supervisory position here in the Philippines. Answers escalated calls and emails from the customers. Assist agents in handling proper calls. Train agents regarding proper communication. Answers inbound calls in support of customers travel needs. Consistently improve proper customer satisfaction through expert resolutions of conflicts, issues and concerns.

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