• I have experience providing customer support through live chat, assisting clients efficiently by answering inquiries, resolving issues, and ensuring a positive customer experience.
Customer service representative
Quantica BPO
Oct 2023 - Jul 2024(10 months)
• I worked answering phone calls regarding customer technical issues with their phone services helping them to use their services correctly
A
Sales representative / Customerservice
ATLANTIC QUANTUMN INNOVATIONS
Apr 2023 - Oct 2023(7 months)
• I developed activities of guiding customers to purchase the tickets that they needed providing a good shop environment and safety.
• I received customer concerns via email chats and phone calls regarding issues while traveling using our services guiding them to answer all the concerns and helping to solve any issue they got.
Education
verified_user
0% verified
System technician
Sena
Jan 2022 - Mar 2023(1 year 3 months)
Excel worksheet management
E
Mención honorífica
Escuela Normal Superior del Distrito de Barranquilla