Mario Enrique Castro Parra

Mario Enrique Castro Parra  new_releases

About

Detail

Bilingual senior recruiter with customer service and content moderation experience.
Antioquia, Colombia

Contact Mario regarding: 

work
Full-time jobs
Starting at USD800/month
Flexible work
Starting at USD5/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 34% verified
  • Virtual Employee Services
    Senior Recruiter public Remote experience
    Virtual Employee Services
    Nov 2021 - Current (3 years 8 months)
    - I am responsible for finding qualified candidates for companies interested in finding the right fit.
  • OneLinkBPO
    Customer service representative
    OneLinkBPO
    Apr 2019 - Nov 2021 (2 years 8 months)
    - Kept detailed records of reports made by customers each hour using Microsoft Excel. - Reported main drivers of queue increase. - Further customer support experience, handling emails, community content, and basic knowledge of customer support through social media.
  • Teleperformance Spain
    Customer service representative verified_user Verified experience
    Teleperformance Spain
    Nov 2016 - Apr 2019 (2 years 6 months)
    - Trained to handle multiple lines of business related to customer support.
Education verified_user 100% verified
  • U
    English as a second language verified_user Verified experience
    University of the Southern
    Mar 2010 - Dec 2010 (10 months)