M

Mario Alejandro Puerta Zarate

About

Detail

Senior IT Analyst, optimizing systems and managing IT support.
Tolima Department, Colombia

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Octus
    Senior Information Technology Analyst
    Octus
    Nov 2024 - Current (1 year 7 months)
    IT tool implementation // Internal IT support and management. - IT procurement, tech office building. - Internal systems optimization. -IT asset managment implementation. -Jamf and Azure admin, OKTA Integration. Onsite Managment and IT PoC.
  • OpenSesame
    IT Support Specialist
    OpenSesame
    Feb 2023 - Sep 2023 (8 months)
    Worked as an IT support for the internal personnel ( Part Time). I managed and used tools like OKTA, Google Admin, Sophos, Jamf, and JIRA.
  • Novo
    Information Technology Administrator
    Novo
    Feb 2023 - Dec 2024 (1 year 11 months)
    Working as an IT administrator, helping the company in diverse IT projects, managing and optimizing tools Like JIRA Software.
  • Lean Tech
    Helpdesk specialist /zendesk developer
    Lean Tech
    Apr 2022 - Mar 2023 (1 year)
  • Concentrix
    Senior information Technology Support
    Concentrix
    Jul 2021 - Apr 2022 (10 months)
  • OneLink BPO
    Call Center Agent
    OneLink BPO
    Jan 2021 - Apr 2021 (4 months)
    Customer service agent in the CashApp Campaign.
  • Teleperformance
    Inbound Customer Service Representative
    Teleperformance
    Oct 2020 - Feb 2021 (5 months)
    Customer service representative for the Rebel campaign.
  • M
    IT Support Specialist
    MNB Comunicaciones
    Jan 2020 - Oct 2020 (10 months)
    IT support and network support and installation. Fiber optic installation in datacenters like Triara datacenter.
  • Autónomo
    Técnico independiente
    Autónomo
    Jun 2017 - Aug 2021 (4 years 3 months)
Education verified_user 0% verified
  • TECH Global University
    cloud engineering, Computer Software Engineering
    TECH Global University
    Jan 2022 - Jan 2025 (3 years 1 month)
  • TECH  University
    cloud engineering, Computer Software Engineering
    TECH University
    Jan 2022 - Dec 2025 (4 years)
  • Servicio Nacional de Aprendizaje SENA
    Technologist in maintenance of computer equipment, design and installation of structured cabling, COMPUTER AND INFORMATI
    Servicio Nacional de Aprendizaje SENA
    Jan 2018 - Dec 2021 (4 years)
    Professional degree in IT, Computer maintenance, Networks and sub-Networks. and fiber optic.
  • CUN
    Systems engineer, Computer/Information Technology Administration and Management
    CUN