Senior IT Analyst, optimizing systems and managing IT support.
Tolima Department, Colombia
As a Senior Information Technology Analyst at Octus, I contribute to IT tool implementation, internal system optimization, and IT asset management, while managing on-site operations and serving as the IT point of contact. I also bring proficiency in tools like Jamf, Azure, and OKTA to support organizational success.
My academic journey includes ongoing studies in Cloud Engineering at TECH University and a System Engineering background from CUN. With certifications in Google IT Support and IT Security, I am committed to enhancing IT support and infrastructure aligned with business needs and innovation goals.
Timeline
work
Job
school
Education
Résumé
Jobs
verified_user
0% verified
Senior Information Technology Analyst
Octus
Nov 2024 - Current(1 year 7 months)
IT tool implementation // Internal IT support and management. - IT procurement, tech office building. - Internal systems optimization. -IT asset managment implementation. -Jamf and Azure admin, OKTA Integration. Onsite Managment and IT PoC.
IT Support Specialist
OpenSesame
Feb 2023 - Sep 2023(8 months)
Worked as an IT support for the internal personnel ( Part Time). I managed and used tools like OKTA, Google Admin, Sophos, Jamf, and JIRA.
Information Technology Administrator
Novo
Feb 2023 - Dec 2024(1 year 11 months)
Working as an IT administrator, helping the company in diverse IT projects, managing and optimizing tools Like JIRA Software.
Helpdesk specialist /zendesk developer
Lean Tech
Apr 2022 - Mar 2023(1 year)
Senior information Technology Support
Concentrix
Jul 2021 - Apr 2022(10 months)
Call Center Agent
OneLink BPO
Jan 2021 - Apr 2021(4 months)
Customer service agent in the CashApp Campaign.
Inbound Customer Service Representative
Teleperformance
Oct 2020 - Feb 2021(5 months)
Customer service representative for the Rebel campaign.
M
IT Support Specialist
MNB Comunicaciones
Jan 2020 - Oct 2020(10 months)
IT support and network support and installation. Fiber optic installation in datacenters like Triara datacenter.
Técnico independiente
Autónomo
Jun 2017 - Aug 2021(4 years 3 months)
Education
verified_user
0% verified
cloud engineering, Computer Software Engineering
TECH Global University
Jan 2022 - Jan 2025(3 years 1 month)
cloud engineering, Computer Software Engineering
TECH University
Jan 2022 - Dec 2025(4 years)
Technologist in maintenance of computer equipment, design and installation of structured cabling, COMPUTER AND INFORMATI
Servicio Nacional de Aprendizaje SENA
Jan 2018 - Dec 2021(4 years)
Professional degree in IT, Computer maintenance, Networks and sub-Networks. and fiber optic.
Systems engineer, Computer/Information Technology Administration and Management