Mario Alberto Rodríguez Marroquin Logistics Coordinator/Dispatcher at Fletera y

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Logistics Coordinator

Charger Logistics Inc

Feb 2024 - Aug 2024 (7 months)

●Supply Chain Management ●Route optimization, transportation management, delivery scheduling, fleet management. ●Supervised inventory levels, ensuring adequate stock to meet demand without excess inventory ●Data analysis, KPIs, logistics metrics, reporting tools ●Critical thinking, problem solving, adaptability ●Regulatory Compliance & Safety Protocols
Customer Service

Grupo Autofin Monterrey

May 2016 - Dec 2020 (4 years 8 months)
Agent Customer Service

Delta Airlines

Jan 2012 - Aug 2024 (12 years 8 months)

●Work in a lot of pressure. ●Contact with users of different parts of the world. ●Creation and modifications of tickets. ●Facilitate problem solving and collaboration. ●Coordinate with internal and external customers as necessary. ●Provide status reporting of team activities against the program plan or schedule. ●Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements. ●Demonstrates creativity and initiative in problem solving.
Floor Support

Teleperfomance

●Outlook ●Attitude of service and communication ●Support at the International level ●Ability to follow corporate guidelines.

Education 0% verified

Mario Alberto Rodríguez Marroquin